New Landing › How can we help? › Atelier › My sub-categories mixed up with another parent categories

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    Posted in: Atelier
  • January 23, 2016 at 8:12 am #243040
    reddion
    Member
    Post count: 52

    Hi, I saw this page: http://swiftideas.com/shop/shop-categories/ and I want to use it to display sub-categories of my website, but those sub-categories are mixed up with another parent categories. If you can take a look at my category list in the admin panel, you would understand better.

    The point is, there are 3 categories.
    Category A has 5 sub-categories.
    Category B has 1 sub-category.
    Category C has 6 sub-categories.

    I add 3 new pages for the 3 categories and I use the page builder to add the “shop” element. I set it to display only sub-categories that are related only with the parent category, but the result is unexpected. Those pages display sub-categories from another parent category, as well!

    These are the pages for the 3 categories:
    http://www.milford-shop.com/category-vanding
    http://www.milford-shop.com/category-rodstyring
    http://www.milford-shop.com/category-opbinding

    Can you please check it and tell me what I do wrong? Thank you so much!

    Regards,
    Fred

    January 24, 2016 at 7:04 pm #243141
    prabhjot2991
    Member
    Post count: 7

    i have same sort of issue..

    January 25, 2016 at 12:50 pm #243323
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi @reddion

    That password didn’t work, please check

    – Kyle

    January 26, 2016 at 1:35 pm #243751
    reddion
    Member
    Post count: 52
    This reply has been marked as private.
    January 26, 2016 at 2:09 pm #243767
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    In the products asset, just put in the parent category. It should list the subcategories of the parent category you have selected

    – Kyle

    January 26, 2016 at 2:27 pm #243782
    reddion
    Member
    Post count: 52

    Hi Kyle,

    Thanks for the answer, but I’m sorry I still don’t get what I have to do. Do you mean editing each product and make the categories box checked to the parent categories? Then the sub-categories are useless, is that correct? And what should I do with the “shop” element? Thank you for the explanation.

    Regards,
    Fred

    January 26, 2016 at 2:31 pm #243783
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No

    What I am saying is in this box just put the parent category, for e.g: http://www.milford-shop.com/category-vanding

    Then it will show all of the subcategories of that category, see: http://d.pr/i/gJ13/619OzkAP

    – Kyle

    January 26, 2016 at 2:45 pm #243791
    reddion
    Member
    Post count: 52

    Hi Kyle,

    I have done that since the beginning. http://prntscr.com/9v1oyv

    But the subcategories that show up are the ones from other parent, too. How could this be?

    Regards,
    Fred

    January 26, 2016 at 2:51 pm #243792
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ahh yes I see what you mean, for e.g ReRoot Rodbarriere ?

    I’ll forward this issue to the developer for you

    – Kyle

    January 26, 2016 at 2:56 pm #243794
    reddion
    Member
    Post count: 52

    Hi Kyle,

    Yes, I’m glad you noticed it. I’ll be waiting for the solution then, thank you so much.

    Regards,
    Fred

    January 26, 2016 at 2:57 pm #243796
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    January 27, 2016 at 3:04 am #243936
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks for the heads up – we’ll investigate this.

    – Ed

    January 27, 2016 at 3:10 am #243937
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Noticed you are using 1.86, we’ve made quite a few changes since then and are now on 1.9.3 – can you please update and let me know as this may already be resolved.

    Thanks,

    – Ed

    January 28, 2016 at 12:32 am #244311
    reddion
    Member
    Post count: 52

    Hi Ed,

    No, the problem is still there. I have updated the theme to 1.93, by the way. Thanks!

    – Fred

    January 28, 2016 at 1:31 am #244317
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks, just found the issue – fixed on your install, and included in the update later on today.

    – Ed

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