New Landing How can we help? Themeforest Theme Support Neighborhood Only Revolution Slider displaying on firefox, rest of page (header, footer gone)

Viewing 9 posts - 1 through 9 (of 9 total)
  • #242893
    go2girlcents
    Member
    Post count: 3

    Major problems:

    The site has been 100%. No one had logged into it in 2 weeks. Out of nowhere, on firefox, only the slider would be displayed. The rest of the site disappears (menu-header-page contents-footer) all completely gone, except revolution slider. No updates had been done yet to cause this clash. So I did the updates for revolution slider and child theme.Still there is this issue. Site appears perfectly on chrome/opera/safari, but nothing for firefox. The weirdest thing about this issue, is it happens temporarily. Sometimes you can see whole site working on firefox, sometimes nothing. I had other people verify in firefox they were seeing the same thing. You have to be logged-into admin dashboard, as there is coming soon page to see home page.

    Another issue now, is when logging into admin dashboard, NO dashboard comes up, the white screen of death.

    #242897
    go2girlcents
    Member
    Post count: 3

    Attached is screenshot of only slider showing. 5 minutes ago working, now again ONLY slider shows. rest of page gone.

    Attachments:
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    #242907
    David Martin – Support
    Moderator
    Post count: 20834

    Hi all,

    Please check which font service you are using in your theme options. If you are not using Font Deck, please de-select the option, in Theme Options => Fonts.

    Please also test this CSS:

    .wf-loading body{
    visibility:visible !important;
    }

    Thanks.

    #242910
    go2girlcents
    Member
    Post count: 3

    I can’t log into dashboard to access theme options

    #242911
    go2girlcents
    Member
    Post count: 3

    After logging in successfully, it points my wp-admin board to white screen.

    #242921
    David Martin – Support
    Moderator
    Post count: 20834

    A white screen sounds like a different issue, please open your wp-config.php file, inside this add: define('WP_MEMORY_LIMIT', '256M');

    Thanks.

    #245454
    omihdesign
    Member
    Post count: 1
    This reply has been marked as private.
    #245492
    miama
    Member
    Post count: 2

    I had same problem after latest Firefox update, however I changed the font from Google font to standard to fix the problem. How to fix this so I am able to use google font?

    #245604
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:-

    .wf-loading body{
    visibility:visible !important;
    }

    Thanks
    Mohammad

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