ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Dante
• January 21, 2016 at 6:58 pm #242644
  starfox221

  Member

  Post count: 10

  Please see attached linked. The way that the products being displayed are causing issues with the row. On my other pages this is fine but when I try to use the Products ShortCode this is how it’s displayed. How can I resolve this?

  Thanks

  http://www.burnside360.com/fresh-fall-styles/

  Attachments:

  You must be logged in to view attached files.
  January 22, 2016 at 12:12 pm #242833
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  Don’t use the woocommerce shortcodes, use the page builder instead

  – Kyle

  January 22, 2016 at 8:04 pm #242989
  starfox221

  Member

  Post count: 10

  Hi Kyle, unfortunately it’s the same result with the Page Builder too. Any other ideas?

  January 22, 2016 at 9:09 pm #242998
  starfox221

  Member

  Post count: 10

  I also just updated to 3.2.3 as a precaution. Still no change.

  Thanks

  Geoff

  January 22, 2016 at 9:16 pm #243001
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  The culprit will almost certainly be the Autoptimize plugin your using. Please open it’s settings page and flush the it’s cache/data. Do this for any other cache plugins you use.

  Thanks.

  January 22, 2016 at 9:39 pm #243012
  starfox221

  Member

  Post count: 10

  Nope still no change. Disabled Auto Optimize after flushing the cache, then even flushed the W3 Total Cache. Still no change.

  January 23, 2016 at 4:40 am #243033
  jaussie

  Member

  Post count: 2

  I’m having this issue too and was doing a search for steps to resolve this.

  It is only happening on the product page for one category, the other pages are fine.
  As I couldn’t see an easy fix I deleted the element and did a new one and it worked, so perhaps delete it and do again?
  Jaussie

  January 25, 2016 at 3:46 am #243155
  starfox221

  Member

  Post count: 10

  Hmm, what do you mean reset the element? You mean in the page builder?

  Thanks

  January 25, 2016 at 11:21 am #243276
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Please test deactivate this plugin: Async Javascript.

  If that yields no results, please deactivate all plugins leaving only WooCommerce active and re-test.

  Thanks.

  January 25, 2016 at 5:27 pm #243464
  starfox221

  Member

  Post count: 10

  I’m sorry but that’s actually the first thing I did. (If in doubt, deactivate all possible culprits) It doesn’t look like this this is an isolated issue, could you please check the CSS stylesheet to make certain that it’s working correctly?

  Thanks

  January 25, 2016 at 9:39 pm #243577
  starfox221

  Member

  Post count: 10

  An update: putting it into carousal mode, it works just fine. It only breaks when I put it into “Standard” mode.

  January 25, 2016 at 10:29 pm #243603
  starfox221

  Member

  Post count: 10

  
  body .has-no-sidebar ul.products li.product {
      width: 186px;
      float: left;
  }
  
  @media only screen and (min-width: 1200px)
  body.woocommerce .has-no-sidebar ul.products li.product, body.woocommerce .has-one-sidebar ul.products li.product {
      width: 250px;
  }
  
  @media only screen and (max-width: 991px)
  body .has-no-sidebar ul.products li.product {
      width: 110px;
  }
  
  @media only screen and (max-width: 479px)
  body .woocommerce-shop-page ul.products li.product, body .product_list_widget>div>ul.products li.product {
      width: 100% !important;
  }

  Using some of these has helped some of my issues but it still doesn’t look correct completely.

  January 27, 2016 at 2:11 pm #244123
  starfox221

  Member

  Post count: 10

  Can someone please look into this further? You can see what I mean when you adjust the browser size to smaller viewports.

  Thanks

  January 28, 2016 at 1:17 pm #244478
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Can you please deactivate all plugins, leaving only WooCommerce active whilst we investigate further.

  Thanks.

  January 28, 2016 at 2:59 pm #244532
  starfox221

  Member

  Post count: 10

  This has been done. Please keep in mind that this is a live site while you’re digging through it. Let me know when you’re done and I’ll re-activate the plugins. Thanks

• Back to forum

  Posted in: Dante