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  Posted in: Atelier
• January 18, 2016 at 9:54 pm #241608
  zazenwebdesign

  Member

  Post count: 32

  Hi guys,

  I seem to be having issues with all the woo elements all of a sudded, just in the last hours. here is the report below. Do you have any suggestions?

  ### WordPress Environment ###

  Home URL: http://inphormnyc.com
  Site URL: http://inphormnyc.com
  WC Version: 2.5.0
  Log Directory Writable: ✔ /home3/inphorm/public_html/wp-content/uploads/wc-logs/
  WP Version: 4.4.1
  WP Multisite: –
  WP Memory Limit: 256 MB
  WP Debug Mode: –
  Language: en_US

  ### Server Environment ###

  Server Info: Apache
  PHP Version: 5.4.45
  PHP Post Max Size: 64 MB
  PHP Time Limit: 30
  PHP Max Input Vars: 1000
  SUHOSIN Installed: –
  MySQL Version: 5.5.42
  Max Upload Size: 64 MB
  Default Timezone is UTC: ✔
  fsockopen/cURL: ✔
  SoapClient: ✔
  DOMDocument: ✔
  GZip: ✔
  Multibyte String: ✔
  Remote Post: ✔
  Remote Get: ✔

  ### Database ###

  WC Database Version: 2.5.0
  :
  woocommerce_sessions: ✔
  woocommerce_api_keys: ✔
  woocommerce_attribute_taxonomies: ✔
  woocommerce_termmeta: ✔
  woocommerce_downloadable_product_permissions: ✔
  woocommerce_order_items: ✔
  woocommerce_order_itemmeta: ✔
  woocommerce_tax_rates: ✔
  woocommerce_tax_rate_locations: ✔

  ### Active Plugins (15) ###

  PW Advanced Woo Reporting: by Proword.net – 2.1
  Contact Form 7: by Takayuki Miyoshi – 4.3.1
  Duplicate Post: by Enrico Battocchi – 2.6
  Duplicator: by LifeInTheGrid – 1.1.0
  Envato WordPress Toolkit: by Envato – 1.7.3
  Image Widget: by Modern Tribe
  Inc. – 4.2.1

  WooCommerce Quickview: by James Kemp – 3.0.5
  oAuth Twitter Feed for Developers: by Storm Consultancy (Liam Gladdy) – 2.2.1
  Remove query strings from static resources: by Your WP Expert – 1.3
  createIT Size Guide Plugin: by createIT – 1.7
  Swift Framework: by Swift Ideas – 1.66
  UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
  DavidAnderson – 1.11.20

  WooCommerce: by WooThemes – 2.5.0
  Wordfence Security: by Wordfence – 6.0.22
  Yoast SEO: by Team Yoast – 3.0.7

  ### Settings ###

  Force SSL: –
  Currency: USD ($)
  Currency Position: left
  Thousand Separator: ,
  Decimal Separator: .
  Number of Decimals: 2

  ### API ###

  API Enabled: ✔
  API Version: 3.1.0

  ### WC Pages ###

  Shop Base: #10 – /products/
  Cart: #11 – /cart/
  Checkout: #12 – /checkout/
  My Account: #13 – /my-account/

  ### Taxonomies ###

  Product Types: external (external)
  grouped (grouped)
  simple (simple)
  variable (variable)

  ### Theme ###

  Name: Atelier
  Version: 1.9.1
  Author URL: http://www.swiftideas.com
  Child Theme: ✕ – If you’re modifying WooCommerce on a parent theme you didn’t build personally
  then we recommend using a child theme. See: How to create a child theme

  WooCommerce Support: ✔

  ### Templates ###

  Overrides: atelier/woocommerce/archive-product.php
  atelier/woocommerce/cart/cart-shipping.php version 2.3.0 is out of date. The core version is 2.5.0
  atelier/woocommerce/cart/cart-totals.php
  atelier/woocommerce/cart/cart.php
  atelier/woocommerce/checkout/form-checkout.php
  atelier/woocommerce/checkout/payment.php version 2.4.7 is out of date. The core version is 2.5.0
  atelier/woocommerce/checkout/thankyou.php
  atelier/woocommerce/content-product.php version 2.4.0 is out of date. The core version is 2.5.0
  atelier/woocommerce/content-product_cat.php version 2.4.0 is out of date. The core version is 2.5.0
  atelier/woocommerce/content-single-product.php
  atelier/woocommerce/global/quantity-input.php version 2.1.0 is out of date. The core version is 2.5.0
  atelier/woocommerce/loop/add-to-cart.php version 2.1.0 is out of date. The core version is 2.5.0
  atelier/woocommerce/loop/loop-end.php
  atelier/woocommerce/loop/loop-start.php
  atelier/woocommerce/loop/result-count.php
  atelier/woocommerce/myaccount/form-edit-address.php
  atelier/woocommerce/myaccount/form-login.php
  atelier/woocommerce/myaccount/my-account.php
  atelier/woocommerce/myaccount/my-address.php
  atelier/woocommerce/order/order-details.php version 2.4.0 is out of date. The core version is 2.5.0
  atelier/woocommerce/single-product/add-to-cart/external.php
  atelier/woocommerce/single-product/add-to-cart/grouped.php
  atelier/woocommerce/single-product/add-to-cart/simple.php
  atelier/woocommerce/single-product/product-image.php
  atelier/woocommerce/single-product/product-thumbnails.php
  atelier/woocommerce/single-product/related.php
  atelier/woocommerce/single-product/review.php version 2.1.0 is out of date. The core version is 2.5.0
  atelier/woocommerce/single-product/tabs/additional-information.php
  atelier/woocommerce/single-product/tabs/description.php
  atelier/woocommerce/single-product/tabs/tabs.php
  atelier/woocommerce/single-product/up-sells.php
  atelier/woocommerce/single-product-reviews.php
  atelier/woocommerce/single-product.php

  : Learn how to update outdated templates

  January 18, 2016 at 10:09 pm #241614
  zazenwebdesign

  Member

  Post count: 32

  This reply has been marked as private.
  January 19, 2016 at 9:36 am #241702
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  You need to downgrade WooCommerce: https://wordpress.org/plugins/woocommerce/developers/ We have not yet released an updated version of the theme that supports WooCommerce 2.5

  You should not do a major update until it has been confirmed that the theme has been updated to support it

  – Kyle

  January 19, 2016 at 12:19 pm #241796
  zazenwebdesign

  Member

  Post count: 32

  Hi Kyle –

  Do I just delete woo from the site them upload the version previous? Will i lose my work/settings in Woo if I do this?

  Ben

  January 19, 2016 at 12:25 pm #241798
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  No, use FTP, go to wp-content/plugins, and remove the woocommerce folder then straight after replace with the older version

  – Kyle

  January 19, 2016 at 12:26 pm #241799
  zazenwebdesign

  Member

  Post count: 32

  I dont use FTP, so can i do this within Cpanel?

  January 19, 2016 at 12:29 pm #241808
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Yes

  – Kyle

  January 19, 2016 at 12:36 pm #241814
  zazenwebdesign

  Member

  Post count: 32

  Thank you so much for your help, I appreciate it.

  Ben

  January 19, 2016 at 12:38 pm #241815
  David Martin – Support

  Moderator

  Post count: 20834

  Hi Ben,

  Glad you got it sorted & thanks Kyle also.

  The lead dev’ is working on the Woo compatibility update. That will be in the next release.

  Thanks,
  David.

  January 19, 2016 at 4:13 pm #241945
  Naturecoaster

  Member

  Post count: 22

  I need the old woocommerce plugin. Can you provide a link to download? Site looks like crap.

  Thanks, Diane

  January 19, 2016 at 4:17 pm #241947
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Here are the older versions: https://wordpress.org/plugins/woocommerce/developers/

  – Kyle

  January 19, 2016 at 4:42 pm #241962
  Mizon2307

  Member

  Post count: 11

  Hi,

  I am having the same problem, which version of Woocommerce should I download and update through FTP?

  Thanks

  Christian

  January 19, 2016 at 4:52 pm #241969
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  2.4.13

  – Kyle

  January 19, 2016 at 4:55 pm #241972
  Mizon2307

  Member

  Post count: 11

  Ok thats great thanks.

  Will I lose anything by doing this?

  Thanks

  Christian

  January 19, 2016 at 4:56 pm #241974
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  No it’s just simply replacing the files, all of the data is stored in the database

  – kyle

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  Posted in: Atelier