New Landing › How can we help? › Atelier › Wrong height product grid after update theme

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posted in: Atelier
  • January 18, 2016 at 4:11 pm #241467
    attiva
    Member
    Post count: 6

    After I update your theme at last version all product grid display with wrong height.

    January 18, 2016 at 4:34 pm #241491
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you please deactivate, then delete the Swift Framework plugin. Then upload this new version: https://www.dropbox.com/s/8hp23xoeaanuez2/swift-framework.zip?dl=0.

    Thanks

    January 18, 2016 at 4:46 pm #241500
    attiva
    Member
    Post count: 6

    Hi,
    I upload new version but the problem persist.

    January 18, 2016 at 4:51 pm #241506
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you disable all plugins, leaving only WooCommerce & Swift Framework active: http://store.nasonmoretti.it/wp-admin/plugins.php

    – Let me know

    Thanks.

    January 18, 2016 at 5:03 pm #241518
    attiva
    Member
    Post count: 6

    The problem not risolved after disable all plugins

    January 18, 2016 at 5:52 pm #241542
    attiva
    Member
    Post count: 6

    Any news? Is possible to active others plugins?

    January 18, 2016 at 6:16 pm #241562
    attiva
    Member
    Post count: 6

    Hi,
    I rollback the file with backup file.
    With the version 1.8.6 of theme there isn’t the problem.
    I suppose there is the problem when calculate the height of div conteiner, calculate before all image was loaded.

    January 18, 2016 at 7:05 pm #241570
    tearvy
    Member
    Post count: 18

    Hello, I am facing the same problem with the product grid display in wrong positions. Please advice what is the best method to fix this? Thank you very much for all your help!

    Kindly,
    N

    January 18, 2016 at 8:04 pm #241582
    tearvy
    Member
    Post count: 18

    I rolled back to Woocommerce 2.4.13 and everything is working fine now. I will following the other forum topics awaiting for proper updating instructions. Thank you!

    January 20, 2016 at 10:58 am #242194
    David Martin – Support
    Moderator
    Post count: 20834

    Hi all,

    Yes the issue is with WooCommerce 2.5. You need to rollback to the previous version.

    We are releasing an update to resolve this, due anytime now.

    Thanks,
    David

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    Posted in: Atelier
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