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  Posted in: Atelier
• January 10, 2016 at 1:59 am #239305
  Tomley

  Member

  Post count: 9

  Hi.
  When I install Atelier and the Demo Content for Vario (all in a clean WP installation) the product thumbnails won’t show up in any page for this theme, just blank boxes.

  Is this intended?

  I am trying to get it to look like in the demo, so I can replace things with my own content and learn how to use this. When I try to create a new product, the image thumbnail will show, but the size is wrong (the image is not correctly resized and shows wrong margins – see screenshot).

  Any ideas? Am I doing something wrong?

  Thank you!

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  January 11, 2016 at 9:12 am #239388
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  The Vario theme uses the variable slider type for the products, therefore your products have to be variable product, with an image set for each variable. If you’re using simple products, then edit the product asset and change it to standard

  – Kyle

  January 12, 2016 at 2:49 am #239626
  Tomley

  Member

  Post count: 9

  But once I make it a variable product, my testing products does the same than the demo ones: it automatically stops showing its image, and only shows the name of the product (see screenshot).

  I tried making a new, clean installation again, installing Vario, and the exact thing happens: the demo product thumbnails don’t show up (http://www.citrus.design/atelier/).

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  January 12, 2016 at 2:57 am #239628
  Tomley

  Member

  Post count: 9

  Solved it!
  The products thumbnails show up correctly once I assign a price for them.

  January 12, 2016 at 3:10 am #239629
  Tomley

  Member

  Post count: 9

  Lastly, the only problem now is that the thumbnail images are shown crop, not in full size as in the demo (see screenshot).

  Any ideas on how to fix that?

  Thanks.

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  January 12, 2016 at 9:09 am #239660
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Check your WooCommerce image size settings, should be 500 x 800

  – Kyle

  January 13, 2016 at 1:38 am #239864
  Tomley

  Member

  Post count: 9

  That did it!
  Thank you so much, Kyle!

  January 13, 2016 at 6:52 am #239904
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Great thanks to Kyle.
  Mohammad

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  Posted in: Atelier