New Landing › How can we help? › Themeforest Theme Support › Dante › Swift Page Builder not working

Viewing 7 posts - 1 through 7 (of 7 total)
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    Posted in: Dante
  • January 9, 2016 at 9:52 am #239260
    georgesf13
    Member
    Post count: 4

    Hi there,

    I have as well a problem with the Swift Page Builder not working.
    When I press on the Swift Page Builder icon, all items of the page appear blank / empty.
    Updated wordpress from 4.4 to 4.4.1 version without any change.
    Tried all the solutions given in relevant posts but nothing worked out for me.
    I use the Dante theme since January 2014 and it is the first time I encounter a problem.

    Can you please suggest a solution?

    Best regards,
    George

    January 9, 2016 at 9:56 am #239262
    georgesf13
    Member
    Post count: 4
    This reply has been marked as private.
    January 9, 2016 at 10:55 am #239265
    David Martin – Support
    Moderator
    Post count: 20834

    Hi George,

    Can you ask your host what version of PHP you are running?

    Thanks.

    January 9, 2016 at 11:08 am #239268
    georgesf13
    Member
    Post count: 4

    PHP 7

    January 11, 2016 at 4:57 am #239352
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use the PHP version 5.6 to resolve the issue. Because latest version of PHP have some issues.
    Thanks
    Mohammad

    January 11, 2016 at 4:53 pm #239550
    georgesf13
    Member
    Post count: 4

    Hi,

    php 7 is fine since there is no problem with other plugins.
    wordpress 4.4.1 works with all plugins I use since more than 2 years and supports php 7 perfectly.
    It makes no sense to suggest to downgrade to php 5.6 for only one plugin!!!
    The solution would be to make Swift Page Builder work with php 7 and wordpress 4.4

    George

    January 12, 2016 at 4:41 am #239633
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Swift Framework has some problem with PHP 7. This is known issue and we are working on it. I can request to use PHP 5.6 till this issue fix. Hope you will understand.
    Thanks
    Mohammad

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    Posted in: Dante
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