ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Dante
• January 6, 2016 at 1:57 pm #238622
  99quidsocial

  Member

  Post count: 4

  Hello,
  I am using Dante theme on my website. Thanks for the awesome theme. 🙂 However I am facing a problem in revolution slider.
  I have created a slide having transparent background and YouTube video layer and I want it to be autoplay. I know on mobile the YouTube videos can;t be autoplayed, but right now it is not even properly playing in mobile, the play button of YouTube is also not showing and it continues to show black screen. Can you please guide me what I am doing wrong?

  Also another problem that I am facing is the fluctuating content because of the testimonial slider (you can see that in home page of site), as the testimonials content is not equal in each slide, the content below it is moving up and down because of that and hence difficult to read. Can you please suggest some CSS to fix this as the content below slider is difficult to read because of the up-down movement.

  Thanks

  January 8, 2016 at 6:59 am #238984
  99quidsocial

  Member

  Post count: 4

  Hello,
  Please help me to resolve this issue asap.

  Regards
  Nimesh

  January 11, 2016 at 1:26 pm #239490
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Can you update the theme: http://www.mimeofun.com/wp-admin/update-core.php

  Can you create a test page with the slide you mention? Looks like you do not have that slide activate within your main slider?

  Thanks.

  January 11, 2016 at 2:34 pm #239509
  99quidsocial

  Member

  Post count: 4

  Hello,
  I have updated the theme and the slide is already activated in the main slider. Please check

  January 11, 2016 at 3:03 pm #239516
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Please change how you have set the video. Please edit the slide and set the video in Main Background => Source => YouTube Video. You can then set your cover image in with the button below: “Cover Image => Change Image”.

  Thanks.

  January 11, 2016 at 3:21 pm #239518
  99quidsocial

  Member

  Post count: 4

  Hello,
  I had done that also. But in that case the video doesn’t plays on mobile. Just the cover/bg image is shown on mobile.

  January 11, 2016 at 7:19 pm #239581
  David Martin – Support

  Moderator

  Post count: 20834

  That’s correct, the video will not play on any mobile device. The fallback image is shown.

  Thanks.

  January 12, 2016 at 11:12 am #239705
  99quidsocial

  Member

  Post count: 4

  Is there any way we can get the youtube video working on mobile?

  January 14, 2016 at 9:19 am #240290
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  If you use the video asset it should work fine

  – Kyle

• Back to forum

  Posted in: Dante