ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Dante
• January 5, 2016 at 2:30 pm #238407
  paulrigby

  Member

  Post count: 59

  Hi guys, we had the maps on these two pages working just fine, but they disappeared from the live site without us changing the page code at all. I can’t see a way to fix it myself – please can you help? I’m on Safari 9.0.2, Mac. Thank you! Paul

  January 5, 2016 at 2:41 pm #238410
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Google maps is powered by their API, as it;s free to use it’s limited to a few thousand requests per day I believe.

  Yours looks to be over their limit, I see this error log: OVER_QUERY_LIMIT.

  Have you recently also installed any map related plugins?

  Thanks.

  January 12, 2016 at 6:21 pm #239825
  paulrigby

  Member

  Post count: 59

  Hi David, no we don’t have map plugins. I can’t think any reason we would be getting that many hits on our maps – we get nothing like that traffic to those pages. Please can you take another look and advise? Thank you!

  January 13, 2016 at 5:40 am #239891
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I changed the address and it seems perfect. Please insert the complete address instead of HCC, Hitchin Christian Centre .
  Thanks
  Mohammad

  January 13, 2016 at 5:42 pm #240119
  paulrigby

  Member

  Post count: 59

  Hiya, maps fixed and appreciate the help with this. However, you left the site a mess! We had calendar plugin left turned off and a google map displaying New York City. I’ve fixed these things, but please can you clean up after next time 🙂

  January 13, 2016 at 5:48 pm #240123
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  The API limit is refreshed each day I believe.

  I’ll pass your feedback back to Mohammad.

  Thanks.

• Back to forum

  Posted in: Dante