ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Neighborhood
• January 5, 2016 at 4:06 am #238285
  adamtsp

  Member

  Post count: 34

  Hi,

  I am having an issue with the Visual Composer (VC) and the Swift Page Builder (SPB) conflicting with each other. I have a form embed code that loaded fine before, but now it loads so slowly that anyone waiting would think it was blank. When I look at the both the VC and SPB versions, there appears to be extraneous code that I cannot access to erase. I don’t really have a preference for which I use to insert the text box, I just want one to be clean. I’ve cleared it all out and started from scratch on the page, but the extra stuff keeps popping up. See the screenshot for an example.

  Thanks for any ideas, I really need for this form to load quickly.

  Attachments:

  You must be logged in to view attached files.
  January 5, 2016 at 8:47 am #238322
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  If you have the option to pick one Page Builder, for the page, stick with just the SPB.

  To resolve your issue you will need to switch to the classic editor and remove the code from the Visual Composer plugin. The [vc_ shortcodes.

  Thanks.

  January 5, 2016 at 7:06 pm #238474
  adamtsp

  Member

  Post count: 34

  That worked! Thank you so much 🙂

  January 5, 2016 at 7:18 pm #238477
  David Martin – Support

  Moderator

  Post count: 20834

  Great, no problem!

  Thanks,
  David.

• Back to forum

  Posted in: Neighborhood