ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Neighborhood
• December 29, 2015 at 5:26 am #237453
  offthegridcollection

  Member

  Post count: 5

  Hello,

  I am revising the product pages on my site, and found that I like the look of the individual product pages without a sidebar. Once I removed the sidebar however, the product now loads just fine, however the “you may also like” section below the product does not load and leaves a very large while space or green box.

  I went back and added the left side bar and in this case, the “you may also like” products load just fine.

  Can you please advise how I can resolve this issue in order to have no sidebar but also have the “you may also like” products loading properly below the product information?

  Thanks a lot,
  Sara

  December 29, 2015 at 7:13 am #237457
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please provide me login detail to inspect and resolve the issue.
  Thanks
  Mohammad

  December 29, 2015 at 7:54 am #237467
  offthegridcollection

  Member

  Post count: 5

  Dear Mohammed,

  I updated the wordpress version and now the items are showing up but the formatting is off- please advise on how this can be fixed! Thanks!
  Log in : sara
  Pass: !+@_#)$(%*^&

  December 29, 2015 at 10:50 am #237480
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Everything looks perfect to me. Please attach a marked screenshot to indicate the issue.
  Thanks
  Mohammad

  December 29, 2015 at 12:09 pm #237508
  offthegridcollection

  Member

  Post count: 5

  Please see the screen shot- products listed below under “you may also like” are arranged vertically instead of horizontally.

  Attachments:

  You must be logged in to view attached files.
  December 29, 2015 at 12:17 pm #237511
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Everything seems fine to me so please check after clear the cache of browser.
  Thanks
  Mohammad

  December 29, 2015 at 12:22 pm #237513
  offthegridcollection

  Member

  Post count: 5

  It seems to be working now,thanks!

  December 29, 2015 at 12:28 pm #237517
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  You most welcome and glad to help you.
  Thanks
  Mohammad

• Back to forum

  Posted in: Neighborhood