New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Menu/Header Problems in Safari & Chrome

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    Posted in: Neighborhood
  • September 25, 2013 at 2:25 pm #23744
    littlefishweb
    Member
    Post count: 11

    In Safari desktop, client experiences displacement of the logo and menu, in both your demo and our development site. Others with desktop Macs, and my experience with iPhone and iPads are fine. See attached images for demo and dev screen shots.

    In Chrome, even with new update, the first dropdown menu of the dev site is hidden behind the product or blog category index. I’ve switched up the dropdowns, and whichever dropdown is in that first position gets hidden. There isn’t an issue with your demo.

    The dev site does not have menu irregularities in Firefox or Explorer.

    Any help you could give would be greatly appreciated. Let me know if you need to get inside.

    September 27, 2013 at 9:09 am #24111
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey there, could you check if this thread covers the same issue?
    http://support.swiftideas.net/forums/topic/menu-freaking-out/
    I think it’s the same issue and it would be great if you could tune in there so we can help you all at once 🙂

    September 30, 2013 at 2:35 am #24395
    littlefishweb
    Member
    Post count: 11

    You told me to start a new ticket…

    We’ll try the CSS adjustments suggested in the other post, but my developer has been looking into it and thinks the safari error is in between lines 326 – 371 of the themes/neighborhood/js/function.js, and has to do with WooCommerce.

    Thanks,
    Marjorie

    September 30, 2013 at 4:51 pm #24533
    littlefishweb
    Member
    Post count: 11

    Hello, We tried adding this css. And it did not fit the problem.

    nav .menu > li.shopping-bag-item ul.sub-menu {
    -webkit-backface-visibility: hidden;
    }
    .home-slider-wrap{z-index:1;}

    We think the problem is in this file.
    http://lkdemo.info/wp-content/themes/neighborhood/js/functions.js

    Line 363
    jQuery(this).find(‘ul.sub-menu’).first().addClass(‘show-dropdown’).css(‘top’, menuTop);

    Line 368
    jQuery(this).find(‘ul.sub-menu’).first().removeClass(‘show-dropdown’).css(‘top’, menuTopReset);

    Line 381
    jQuery(this).find(‘ul.sub-menu’).first().addClass(‘show-dropdown’).css(‘top’, subMenuTop);

    When the script adds or removes classes, I think the widths are wrong from lines 339 – 356.

    Can you please help us troubleshoot? The error is very evident in the latest version of Safari. I’m on win 7.

    Thank you

    October 2, 2013 at 9:02 am #24833
    Melanie – SUPPORT
    Member
    Post count: 11032

    I’ll ask another support staff to chime in, thanks!

    October 2, 2013 at 12:26 pm #24887
    littlefishweb
    Member
    Post count: 11

    Thanks. BTW – we fixed the Chrome issue by adjusting the z-index to the nav submenu

    nav .menu ul.sub-menu li {
    z-index: 1; (from 42)

    nav .menu ul.sub-menu {
    z-index: auto; (from 9995)

    October 2, 2013 at 9:59 pm #25004
    littlefishweb
    Member
    Post count: 11

    Just fyi, we are still having the problem in safari

    October 3, 2013 at 4:55 pm #25176
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    If this is happen in our demo means, I will forward this to the developer.

    Thanks,
    laranz.

    October 5, 2013 at 11:25 pm #25467
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    I think we’ve fixed this with the next update. I’ll keep an eye in this incase this isn’t the case!

    – Ed

    March 31, 2014 at 11:28 am #62735
    LaLinda
    Member
    Post count: 43

    Hi, I’m having the same problem (see enclosed pic), are you any closer to figuring this out?

    March 31, 2014 at 1:50 pm #62816
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @LaLinda – what theme version are you using?

    – Ed

    March 31, 2014 at 1:59 pm #62819
    LaLinda
    Member
    Post count: 43

    Version 1.68. The dropdown also ends up behind the “new” bar.

    March 31, 2014 at 2:17 pm #62831
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Can you provide a link so that I can check? Not seeing these issues here.

    – Ed

    March 31, 2014 at 2:19 pm #62833
    LaLinda
    Member
    Post count: 43
    This reply has been marked as private.
    March 31, 2014 at 2:21 pm #62834
    LaLinda
    Member
    Post count: 43

    On the category pages the menu is above the images but below the banner. On product pages it’s below the image.

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