New Landing › How can we help? › Cardinal › Cardinal Them not showing correctly on mobile devices

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    Posted in: Cardinal
  • December 26, 2015 at 5:01 pm #237400
    aminblanco
    Member
    Post count: 11

    1.when i try to open my test site on mobile devices everything change and the screen is not responsive!
    2.when i try to open my test site on mobile devices The Home page animation(Swift Slider) does not work
    plz help

    December 28, 2015 at 8:18 am #237417
    aminblanco
    Member
    Post count: 11

    No one help me?

    December 29, 2015 at 2:22 pm #237558
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    We have been on our Christmas holidays.

    I cannot assist you with Right Click disabled, please enable that. Please also add a WP login.

    Thanks.

    December 30, 2015 at 11:55 am #237707
    aminblanco
    Member
    Post count: 11
    This reply has been marked as private.
    January 2, 2016 at 12:21 pm #237915
    aminblanco
    Member
    Post count: 11

    did you get my private reply?

    January 4, 2016 at 4:42 pm #238210
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    1) When responsive is enabled the site layout will change to match the new width.

    2) Videos within the Swift Slider are not supported on mobile devices. You need to add a fallback image for devices that do not support mobile background videos.

    Thanks.

    January 4, 2016 at 10:00 pm #238254
    aminblanco
    Member
    Post count: 11

    but my question was that responsive is enabled but if you see my url on mobile devices everything became irregular! and how can i fix it?

    January 5, 2016 at 8:46 am #238321
    aminblanco
    Member
    Post count: 11

    does cardinal support image fallback and if yes where can i find it or how can i use it?

    January 5, 2016 at 8:56 am #238324
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    1) Please attach a screenshot for me

    2) Yes image fallback is supported, please add your image to the Swift Slider => Slide Background => Background image.

    Thanks.

    January 5, 2016 at 11:27 am #238355
    aminblanco
    Member
    Post count: 11

    attached screen shot for both pc,mobile view
    thanks

    Attachments:
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    January 6, 2016 at 10:56 am #238560
    David Martin – Support
    Moderator
    Post count: 20834

    I cannot assist you with Right Click disabled, please enable that. Please also add a WP login..

    Thanks.

    January 6, 2016 at 4:37 pm #238664
    aminblanco
    Member
    Post count: 11
    This reply has been marked as private.
    January 7, 2016 at 3:27 pm #238881
    aminblanco
    Member
    Post count: 11

    in my last private reply i sent WP login information. did you get it??

    January 8, 2016 at 2:32 pm #239167
    David Martin – Support
    Moderator
    Post count: 20834

    Great thanks, have you modified the theme files?

    On my local dev version my theme folds up responsively.

    Can you also deactivate all plugins so only Swift Framework is active?

    Thanks.

    January 8, 2016 at 4:11 pm #239192
    aminblanco
    Member
    Post count: 11

    1. i did not modify theme files. just with cardinal demo plugin i import Corporate Two(Demo Content,Widgets,Theme Options,Color Options) and change it’s default pages with page builder to what i want and buil my site. anything i did wrong?

    2. i disabled other plugins bud nothing change and still when i open my site’s url with my HTC One smartphone and iphone page’s content shown irregular.

    Thanks

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