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  Posted in: Atelier
• December 23, 2015 at 2:07 am #237158
  njmartell

  Member

  Post count: 47

  Is there any documentation for using the ‘custom font’ upload?

  I uploaded an SVG, TTF, WOFF, EOT and the font is now showing up as an option. However, when I choose it it is just rendering the default font.

  Wondering if I need to upload a different file type and/or if I have things configured properly?

  December 23, 2015 at 10:27 am #237197
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  In your console log I see a 403 forbidden error meaning your server is not allowing to load.

  Failed to load resource: the server responded with a status of 403 (Forbidden)
  http://partandwhole.lightningbasehosted.com/wp-content/uploads/redux/custom-fonts/custom/GT-Walsheim-Bold/Gt-walsheim-bold.ttf Failed to load resource: the server responded with a status of 403 (Forbidden)

  .

  Can you ask your host if the folder permissions are correct to enable that font to load?

  Thanks.

  December 24, 2015 at 4:59 am #237313
  njmartell

  Member

  Post count: 47

  I have asked my host and will follow up with an answer. Thanks.

  December 24, 2015 at 8:04 am #237326
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Its ok 🙂 . Let us know the feedback.
  Thanks
  Mohammad

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  Posted in: Atelier