Viewing 4 posts - 1 through 4 (of 4 total)
  • #23664
    kfmimitov
    Member
    Post count: 1

    Hello,

    I’m having trouble setting up the product images, to be the same size as those on the demo. Mine appear more like a box. Can you please provide me the needed settings? I’ve set the aspect ratio to be 3:4. Also, as advised, the product and single page images have been set to 540:720. The “Regenerate Thumbnail” plugin has been activated.
    I would really appreciate your help.

    #24092
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, 540:720 is not 3:4, please upload the images in the same aspect ratio as 540:720.

    All the best

    #24143
    kfmimitov
    Member
    Post count: 1

    Hi again,
    I’m getting confused here: 3*160=540 and 4*160=720, so it is 3:4. Am I missing something?

    #24193
    Tahir – SUPPORT
    Member
    Post count: 1212
Viewing 4 posts - 1 through 4 (of 4 total)

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