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Viewing 12 posts - 1 through 12 (of 12 total)
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    Posted in: Neighborhood
  • December 18, 2015 at 2:26 am #236413
    Gateux
    Member
    Post count: 48

    Hi on my store page the latest catalog images the first three images has its head and legs semi cut off, I have updated the settings under WooCommerce product display and regenerated the thumbnails and it’s sizes are not updated, I have also cleared my browser cache, tested on various browsers all not working. I repeated the process mutiple times but it isn’t working.

    December 18, 2015 at 11:48 am #236467
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Which plugin are you using?

    – Kyle

    December 18, 2015 at 1:53 pm #236501
    Gateux
    Member
    Post count: 48

    Hi im using this https://wordpress.org/plugins/regenerate-thumbnails/

    December 18, 2015 at 2:02 pm #236503
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Should work fine, I’ll log in and check

    December 21, 2015 at 6:20 am #236721
    Gateux
    Member
    Post count: 48

    Hi Kyle, any updates on this? I previously remove some codes from function.php but have added back and the regeneration dosen’t work as well. Here’s the code I remove and added back:

    set_post_thumbnail_size( 220, 150, true);
    add_image_size( ‘widget-image’, 94, 70, true);
    add_image_size( ‘thumb-image’, 600, 450, true);
    add_image_size( ‘thumb-image-twocol’, 900, 675, true);
    add_image_size( ‘thumb-image-onecol’, 1280, 960, true);
    add_image_size( ‘blog-image’, 1280, 9999);
    add_image_size( ‘full-width-image’, 1280, 720, true);
    add_image_size( ‘full-width-image-gallery’, 1280, 720, true);

    December 21, 2015 at 6:38 am #236726
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have regenerated all images so please check.
    Thanks
    Mohammad

    December 21, 2015 at 6:47 am #236729
    Gateux
    Member
    Post count: 48

    Hi, there’s no difference, I have checked the products image some have both the top and bottom semi cut-off still. I have cleared my cache as well.

    December 21, 2015 at 7:41 am #236731
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Thumbnail is regenerating but your image is not ideal so please upload big image to regenerate in perfect size.
    Thanks
    Mohammad

    December 21, 2015 at 8:02 am #236735
    Gateux
    Member
    Post count: 48
    This reply has been marked as private.
    December 21, 2015 at 9:19 am #236744
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    This is the image being used: http://blogshopping.com.sg/wp-content/uploads/2015/12/Tartan-Babydoll-1-600×820.jpg

    As you can see it is 600 x 820: http://d.pr/i/8L3n/2QDOje66

    Try turning hard cropping off on the image settings

    – Kyle

    December 22, 2015 at 9:16 am #237012
    Gateux
    Member
    Post count: 48

    Thanks it works now 🙂 Merry Christmas Guys 🙂

    December 22, 2015 at 10:32 am #237020
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Great thanks to Kyle.
    Thanks
    Mohammad

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