New Landing How can we help? Themeforest Theme Support Pinpoint Revolution Slider not displaying slides on iPhone and iPad

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  • Posted in: Pinpoint
  • #2359
    AuthenticUK
    Member
    Post count: 29

    Hiya,

    Revolution slider works fine on desktop (testing on dev site right now) but on iPhone and iPad, I just get grey boxes with alt text for each slider.

    I’ve updated the plugin to the latest version, I’m running PinPoint vs 1.2 – is this a theme upgrade issue or a plugin conflict? Support at RS plugin is only for direct purchases.

    Tnx

    Jon

    #2481
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi Jon,

    Please first update Pinpoint to 1.4, there’s been a Revolution Slider update as well since then. If it still happens, try disabling plugins and test again, it definitely must work on mobile.

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

Viewing 2 posts - 1 through 2 (of 2 total)

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