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  Posted in: Dante
• December 14, 2015 at 9:35 pm #235424
  roundtableadvisory

  Member

  Post count: 7

  In attempting to upload a slider I keep receiving the same error.

  December 14, 2015 at 9:36 pm #235425
  roundtableadvisory

  Member

  Post count: 7

  (As appears on screen after upload)

  importing slider settings and data…
  Error: Incompatible Archive.

  December 16, 2015 at 11:51 am #235851
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Are you importing the zip file? Please attach it here.

  What is your URL and WP login, I can attempt this also on your site?

  Thanks.

  December 16, 2015 at 4:52 pm #235967
  roundtableadvisory

  Member

  Post count: 7

  This reply has been marked as private.
  December 18, 2015 at 12:46 pm #236478
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  I have imported the zip for you, it run successfully.

  Thanks.

  December 18, 2015 at 8:27 pm #236584
  roundtableadvisory

  Member

  Post count: 7

  This reply has been marked as private.
  December 18, 2015 at 8:37 pm #236586
  David Martin – Support

  Moderator

  Post count: 20834

  Where have you sourced that zip file from? Have you exported it from RevSlider?

  Are you sure the zip is not corrupted, when I attempt to extract it, it returns a .CPGZ file? Not any files that would be able to import.

  – David.

  December 18, 2015 at 8:59 pm #236589
  roundtableadvisory

  Member

  Post count: 7

  This reply has been marked as private.
  December 18, 2015 at 9:00 pm #236591
  roundtableadvisory

  Member

  Post count: 7

  This reply has been marked as private.
  December 18, 2015 at 9:02 pm #236592
  David Martin – Support

  Moderator

  Post count: 20834

  Is the RevSlider plugin updated on both sites?

  Cheers.

  December 18, 2015 at 9:04 pm #236593
  roundtableadvisory

  Member

  Post count: 7

  This reply has been marked as private.
  December 18, 2015 at 9:05 pm #236594
  roundtableadvisory

  Member

  Post count: 7

  This reply has been marked as private.
  December 18, 2015 at 9:17 pm #236598
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  This issue with RevSlider appears common to some hosting environments.

  Please contact your host for both sites and please check if “zipARchive php extension activated in your Server”.

  Thanks.

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  Posted in: Dante