ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Neighborhood
• December 13, 2015 at 1:52 pm #235124
  Mairena

  Member

  Post count: 66

  Hi,

  The price on my website appears a maximum price that does not exist, I haven’t any product with this price. This happen in the ‘shop’ but if you go tag product the price appear well.

  How I can fix it?

  Regards!

  Attachments:

  You must be logged in to view attached files.
  December 14, 2015 at 3:39 pm #235282
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please provide me login detail to check and resolve it.
  Thanks
  Mohammad

  December 14, 2015 at 6:45 pm #235376
  Mairena

  Member

  Post count: 66

  This reply has been marked as private.
  December 15, 2015 at 11:48 am #235535
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Your website is not loading to me.
  Thanks
  Mohammad

  December 15, 2015 at 3:14 pm #235584
  Mairena

  Member

  Post count: 66

  Hello,

  Sometimes my hosting disabled IP, let me you IP Public to unlock.

  Regards!

  December 15, 2015 at 3:34 pm #235587
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  My ip is 59.90.179.70.
  Thanks
  Mohammad

  December 15, 2015 at 3:48 pm #235593
  Mairena

  Member

  Post count: 66

  Hi

  Done. Now you should see the page.

  Regards!

  December 16, 2015 at 3:06 am #235736
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Your website is still not loading for me.
  Thanks
  Mohammad

  December 16, 2015 at 11:28 am #235840
  Mairena

  Member

  Post count: 66

  Hello,

  mmmmm my hosting said me

  Dec 15 11:52:45 cp139 lfd[870650]: Incoming IP 59.90.179.70 temporary block removed

  You have been locked but yesterday was removed the block

  December 16, 2015 at 11:38 am #235845
  David Martin – Support

  Moderator

  Post count: 20834

  This reply has been marked as private.
  December 16, 2015 at 12:38 pm #235866
  Mairena

  Member

  Post count: 66

  Hi,

  It is as you say david, if the IP is in different country of spain my hosting ban the access ^^U Normally if you IP are banned you can not see the page

  Mohammad say me if you can see the page and you currently IP (in the case you have a dynamic IP) to talk with my hosting and give you access. Sorry guys for the inconvenience, I didn’t know it this security firewall -.-U

  Regards

  December 17, 2015 at 2:42 pm #236223
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Please ask your hosting to open up access for http://charissewilliamsbcn.com/wp-admin.

  Thanks.

  December 23, 2015 at 6:19 pm #237273
  Mairena

  Member

  Post count: 66

  This reply has been marked as private.
  December 28, 2015 at 7:01 pm #237434
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Tried accessing your site, but getting a redirect loop error – please check this.

  – Ed

  December 29, 2015 at 12:23 pm #237514
  Mairena

  Member

  Post count: 66

  Hello

  I’ve been talking to my hosting and they have tested with IP UK, and works well.

  Try again and hope it works, sorry for the inconvenience.

  Regards!

• Back to forum

  Posted in: Neighborhood