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  Posted in: Dante
• December 11, 2015 at 8:08 am #234793
  epdallas

  Member

  Post count: 20

  Good Evening:

  I asked this question before but it was not resolved. For some reason, the mobile menu for my website does not work (on iPad or cellphone). The button is there but when I click it nothing drops down. Please tell me the steps to take to resolve this issue.

  Additionally, I also wanted to know if your team has updated the feature to allow for full width pages. I would really like the boxes for images and such to be wider and taller on my homepage and a few other pages. When I launch my blog I would like that page to be wider as well to have space for the ads etc.

  December 11, 2015 at 9:22 am #234803
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please provide me website url with login detail to check and resolve the issue.
  Thanks
  Mohammad

  January 27, 2016 at 10:39 am #244002
  epdallas

  Member

  Post count: 20

  This reply has been marked as private.
  January 28, 2016 at 12:16 pm #244433
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  You have many JS errors on your site which is causing the menu to not work correctly.

  Please deactivate all plugins and re-test. Then enable your plugins one by one re-testing each time.

  It looks like this is caused by a plugin called Signup Forms or if you are using a MailChimp plugin.

  Thanks.

  February 3, 2016 at 10:18 am #245939
  epdallas

  Member

  Post count: 20

  This reply has been marked as private.
  February 4, 2016 at 2:50 pm #246449
  David Martin – Support

  Moderator

  Post count: 20834

  A full year? Please add here your theme version number? I cannot login with those details.

  The current version is 3.2.3, if you have anything less update now to this: https://www.dropbox.com/s/oqkxv93ju52kkxq/dante.zip?dl=0

  Thanks.

  February 12, 2016 at 7:37 am #248535
  epdallas

  Member

  Post count: 20

  When I looked it appears that I have the version 3.18 currently. I did not want to mess anything up so could you instruct me on how to update the page using that download?

  February 12, 2016 at 9:17 am #248547
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please upload via FTP upload, you need to upload the unzipped folder “dante” to the /wp-content/themes folder of your WordPress installation. Hope it should help to you.

  Thanks
  Mohammad

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  Posted in: Dante