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  Posted in: Neighborhood
• December 10, 2015 at 11:10 am #234485
  jsjc

  Member

  Post count: 54

  In the site depends the language you choose you get translated content. Well happens that in Homepage half way down were the top rated, bestsellers… the little image on the side in Spanish is distorted.

  Same happens with blog thumbnails, what can be the issue? How can I sort this?

  Thanks in advance!

  December 10, 2015 at 11:16 am #234494
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Could you install and run this plugin: https://wordpress.org/plugins/regenerate-thumbnails/.

  Thanks.

  December 10, 2015 at 11:33 am #234513
  jsjc

  Member

  Post count: 54

  Hi David,

  Thanks for your tip, but still same situation…

  Any other thoughts?

  December 11, 2015 at 11:49 am #234851
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Is this the image your refer to (see attached screenshot)? Have you tried clearing your browser cache, for me it does not look distorted.

  What device/browser are you viewing this on?

  Thanks.

  Attachments:

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  December 11, 2015 at 11:56 am #234854
  jsjc

  Member

  Post count: 54

  This reply has been marked as private.
  December 14, 2015 at 1:43 pm #235236
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  I think this could be caused by a 3rd party plugin, can you add a WP login for me so I can check your setup.

  Please also deactivate all plugins, leaving only WooCOmmerce & WPML active.

  Thanks.

  December 15, 2015 at 12:12 pm #235538
  jsjc

  Member

  Post count: 54

  This reply has been marked as private.
  December 16, 2015 at 2:00 pm #235893
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  What are you using to add the extra tracking code to image outputs? Ex:

  <img itemprop="image" src="http://www.twinrules.com/wp-content/uploads/70x70xGT-T-0080-w-cami-azul-tribl-antes.jpg.pagespeed.ic.QH6cdfmRW0.webp" width="70" height="70" alt="GT-T-0080-w-cami-azul-tribl-antes" pagespeed_url_hash="732519715" data-pagespeed-onload="pagespeed.CriticalImages.checkImageForCriticality(this);" onload="var elem=this;if (this==window) elem=document.body;elem.setAttribute('data-pagespeed-loaded', 1)" data-pagespeed-loaded="1">

  Thanks.

  December 16, 2015 at 7:32 pm #236046
  jsjc

  Member

  Post count: 54

  I have mod_pagespeed but that has nothing to do with it, its not wordpress related and it does not affect Spanish so why affects english!?

  Is a very odd situation.

  Regards,

  December 17, 2015 at 6:46 pm #236344
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Whilst we troubleshoot this, please deactivate that also.

  I wonder if it’s related to this plugin: WPML Media.

  Can you also log a ticket on the WPML support forum so they can investigate this.

  Thanks.

  December 18, 2015 at 11:19 am #236463
  jsjc

  Member

  Post count: 54

  I have disabled pagespeed.

  Lets hope we find it.

  December 21, 2015 at 11:21 am #236785
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Did you contact WPML support and test with/without WPML Media plugin? I am almost certain that plugin is changing the output dimensions.

  Thanks.

  December 24, 2015 at 8:04 am #237327
  jsjc

  Member

  Post count: 54

  I got a reply!

  https://wpml.org/forums/topic/image-distorted-in-some-places-perhaps-due-to-wpml-media/

  Have a look they discover the reason and its related with theme.

  December 29, 2015 at 10:54 am #237481
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Ok, I understand that so we can certainly test the patch they recommend. Can you please add your FTP details?

  They are recommending opening the file: /wp-content/themes/neighborhood/includes/plugins/aq_resizer-1x.php and after the start of the function, below the debug line adding:

  /* WPML Fix for Image issue in Different domain per language */
  if ( defined( 'ICL_SITEPRESS_VERSION' )){
  global $sitepress;
  $url = $sitepress->convert_url($url,$sitepress->get_default_language());
  }
  /* WPML Fix for Image issue in Different domain per language */

  Thanks.

  December 29, 2015 at 10:57 am #237484
  jsjc

  Member

  Post count: 54

  This reply has been marked as private.
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  Posted in: Neighborhood