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  Posted in: Atelier
• December 9, 2015 at 5:57 pm #234297
  Anonymous

  Inactive

  Hello!

  I just updated wordpress, woocommerce and your theme and lost all product images on shop. I think it might be a theme issue, but I’m not sure, can you please check?

  Thanks,
  Joana

  December 9, 2015 at 9:06 pm #234356
  Anonymous

  Inactive

  I will restore a backup for now and hopefully this will be resolved in a new update 🙂 sorry, I don’t know how long would it take to resolve this and can’t keep my website without product images.

  Thanks anyway,
  Joana

  December 10, 2015 at 6:16 am #234420
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  All the images are appearing to me now. Please check after clear the cache of browser. Just check the attachment.
  Thanks
  Mohammad

  Attachments:

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  December 10, 2015 at 10:01 pm #234751
  Anonymous

  Inactive

  This reply has been marked as private.
  December 11, 2015 at 5:01 am #234769
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Shop page looks perfect to me at staging site. But blog page missing images. I would suggest to deactivate the plugin because any plugin cause to issue.
  Thanks
  Mohammad

  December 11, 2015 at 11:22 pm #235065
  Anonymous

  Inactive

  I resolved this already, thank you! 🙂

  December 12, 2015 at 2:38 am #235068
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I am glad that you managed to resolve the issue.
  Thanks
  Mohammad

  December 19, 2015 at 1:44 pm #236643
  bikiviki

  Member

  Post count: 6

  Hi, have the same problem after updating woocommerce. All products and all images disappeared, as well as big images do not show up in the Swift slider. How did you resolved the issue? Thanks

  December 19, 2015 at 2:01 pm #236646
  Anonymous

  Inactive

  Hi bikiviki,
  This was a problem with https redirection. Images were pointing to http and website was being redirected to https. I contacted my server’s support and they kindly fixed this issue adding a redirecting code somewhere. Hope it helps you 🙂

  Best,
  Joana

  December 19, 2015 at 2:22 pm #236647
  bikiviki

  Member

  Post count: 6

  Thank you very much for prompt reply, Joana.
  I resolved this issue by activating the Titan framework.
  Have nice holidays,
  Viktoria

  December 19, 2015 at 2:24 pm #236648
  Anonymous

  Inactive

  No problem, I’m glad you resolved this already!
  You too have a great xmas!

  Cheers,
  Joana

  December 21, 2015 at 10:43 am #236769
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Great, thanks

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  Posted in: Atelier