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  Posted in: Neighborhood
• December 9, 2015 at 12:26 pm #234184
  rileyiwilliams

  Member

  Post count: 39

  Hi,

  I updated to the latest theme and wordpress versions just now, and the site (a LIVE ecommerce site!) crashed. I noticed that I could go to some pages (by typing in the URL) but the CSS was non-existent.

  I saw that WP was saying ‘child theme broken, cannot find parent theme’ (or something like that). I hadn’t changed anything in the css files so not sure what to do.

  HELP PLEASSSSSSE

  December 9, 2015 at 12:31 pm #234186
  4boards

  Member

  Post count: 37

  Check the folder name, it is NEIGborhood and not NEIGHborhood.

  Rename the folder and you will be OK.

  December 9, 2015 at 12:33 pm #234187
  rileyiwilliams

  Member

  Post count: 39

  Thanks for that. Done and fixed. Maybe time to setup a staging site for updates…

  Cheers

  December 9, 2015 at 12:36 pm #234193
  David Martin – Support

  Moderator

  Post count: 20834

  Thanks @4boards. Please test all updates for both themes and plugins on a staging site first.

  Thanks.

  December 9, 2015 at 7:11 pm #234329
  venturecreations

  Member

  Post count: 7

  Do you have a step by step process on how to fix this issue? I see they resolved it above, but unsure how to make that change. Running into the same problem after an update.

  December 9, 2015 at 7:29 pm #234331
  David Martin – Support

  Moderator

  Post count: 20834

  @venturecreations, do you have a notice to re-update? If so run that and it will handle it. If not, please start a new thread so you can privately add your WP login URL and FTP details.

  Thanks.

  December 9, 2015 at 7:57 pm #234339
  venturecreations

  Member

  Post count: 7

  If its just a simple folder edit in FTP, I should have a problem doing that if you would be able to let me know the path of what to change?

  December 9, 2015 at 8:25 pm #234348
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  You should need to re-name the theme folder to the correct spelling: neighborhood

  Thanks.

  December 10, 2015 at 2:19 am #234390
  barisb17

  Member

  Post count: 8

  This reply has been marked as private.
  December 10, 2015 at 10:24 am #234471
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  @barisb17 sorry but what is your issue? I see you are a new poster

  – Kyle

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  Posted in: Neighborhood