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Viewing 13 posts - 1 through 13 (of 13 total)
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    Posted in: Neighborhood
  • December 9, 2015 at 9:52 am #234088
    stopandthink
    Member
    Post count: 15

    Hi,

    The sidebars have disappeared on all pages.

    Thanks for your help.

    December 9, 2015 at 10:08 am #234094
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Just looking into this now, will get back to you shortly

    – Kyle

    December 9, 2015 at 10:28 am #234096
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    We’ve fixed this now, will release an update shortly

    – Kyle

    December 9, 2015 at 11:12 am #234116
    jazzhit
    Member
    Post count: 25

    Hi!

    My sidebars are also gone.
    What do you mean with release update shortly? Will it take days or hours?

    Can I fix this without going back to previous version? I have worked with adding new products to the page for 4 hours after the update (without noticing the missing sidebars),

    Best regards Petter

    December 9, 2015 at 11:16 am #234119
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Petter,

    The fix is in place, updates for each theme are rolling out today.

    Thanks.

    December 9, 2015 at 11:36 am #234137
    jazzhit
    Member
    Post count: 25
    This reply has been marked as private.
    December 9, 2015 at 11:38 am #234139
    David Martin – Support
    Moderator
    Post count: 20834

    @jazzhit, create a new thread so you can privately add your WP details.

    Thanks.

    December 9, 2015 at 11:41 am #234143
    jazzhit
    Member
    Post count: 25
    This reply has been marked as private.
    December 9, 2015 at 11:45 am #234150
    David Martin – Support
    Moderator
    Post count: 20834

    The updated version should be stable as it’s working for us.

    Create a new thread so you can privately add your WP details so we can see your issue and help you.

    Thanks.

    December 10, 2015 at 9:36 am #234457
    jazzhit
    Member
    Post count: 25

    Hi!

    I still haven´t managed to fix this. Could you guys please have a look at this. I made a new thread yesterday, as you asked me to. But there has been no help yet.

    Thanks.

    December 10, 2015 at 9:39 am #234459
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Did you create a new thread?

    – Kyle

    December 10, 2015 at 9:43 am #234461
    jazzhit
    Member
    Post count: 25

    Yes.

    Do you see it?

    Attachments:
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    December 10, 2015 at 9:47 am #234463
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Will check it

    – Kyle

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    Posted in: Neighborhood
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