New Landing How can we help? Themeforest Theme Support Dante 500 Internal Server Errors All Over

Viewing 2 posts - 1 through 2 (of 2 total)
  • Posted in: Dante
  • #231697
    suzannelouis
    Member

    So far this theme seems to be full of 500 Server Errors..

    I’ve installed many themes and demo content in the past, so my PHP memory limit is not a problem, or my hosting.

    I couldn’t install the theme in WordPress without an error and had to do it manually via FTP.

    Then I can’t install the demo content either, internal server error again, no matter how many times I try. When I press Back after the error, it says:

    Sorry, there has been an error.
    File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini or by post_max_size being defined as smaller than upload_max_filesize in php.ini.

    As mentioned, it imports other items just fine. Only nothing related to Dante it would appear.

    I’ve seen this problem mentioned many times in this forum, but the only response seems to be that we should ask our host or increase the php memory limit.

    Hopefully I can receive a different response that works 🙂 otherwise I’ll probably have to change themes, because it’s only the beginning and I can’t seem to do much of anything with this theme.

    #231877
    David Martin – Support
    Moderator
    Post count: 20834

    It seems that your server is running out of memory. You need to adjust/add you WordPress memory settings inside the wp-config.php file

    Change your WordPress memory to 128M or a maximum 256M inside the wp-config.php file.

    Also check the official documentation from WordPress in the link below.
    https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Thanks.

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register