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  Posted in: Atelier
• November 26, 2015 at 11:03 pm #231670
  andy_lymeterrace

  Member

  Post count: 58

  Hello guys,

  Getting an issue with the logo dropping off the header and one of the menu items dropping off also. Fine on 13″ + screens but not on 13″ Please see screen shot attached. Ive tried resizing down a little but no luck. In safari the logo is in the header but one of the menu items has gone walkies.

  Not sure whats up.

  November 27, 2015 at 5:52 pm #231915
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  I’m having trouble replicating this on my 13inch screen, what device are you using? Could you add a screenshot?

  Thanks,
  David.

  November 30, 2015 at 4:49 pm #232199
  andy_lymeterrace

  Member

  Post count: 58

  Hi David,

  Sorted this issue.

  November 30, 2015 at 4:50 pm #232201
  David Martin – Support

  Moderator

  Post count: 20834

  Hey, great glad you got it sorted.

  Cheers.

  November 30, 2015 at 4:51 pm #232203
  andy_lymeterrace

  Member

  Post count: 58

  Whilst on the topic of headers –

  How do you edit / activate the green bar in the screen shot attached?

  Attachments:

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  November 30, 2015 at 4:56 pm #232208
  David Martin – Support

  Moderator

  Post count: 20834

  Sure, Theme Options => Global Header Banner Options => Enable Global Header Banner => On.

  Thanks.

  December 1, 2015 at 7:40 pm #232548
  andy_lymeterrace

  Member

  Post count: 58

  Hi David,

  Turns out the issues not resolved, Ive attached some screen shots here – on a mac retina 13″ 2014 running Yosemite.

  Ive attached screen shots from Safari and mozzila where the problem persists.

  In the first message on this thread I mean fine on a 15″ but not 13″

  Attachments:

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  December 3, 2015 at 10:29 am #232981
  David Martin – Support

  Moderator

  Post count: 20834

  That’s odd, I cannot replicate on my 13inch screen unless I re-size the browser down to 1200px.

  Can you add a login detail for me?

  Thanks.

  December 3, 2015 at 7:30 pm #233170
  andy_lymeterrace

  Member

  Post count: 58

  Hey David, it seems to be A-ok at the moment. Im not sure what was causing on the machine I was using to test.

  December 4, 2015 at 7:44 am #233252
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I am glad that it resolved.
  Thanks
  Mohammad

  April 25, 2016 at 7:59 pm #263703
  OllieOdy86

  Member

  Post count: 18

  Hi, I’m having a similar problem.

  I have had it before & someone logged in to fix it but it’s moved again. What could be the cause so I know how to solve it myself next time?

  Thanks in advance

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  April 26, 2016 at 8:32 am #263764
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please provide me website url to check.
  Thanks
  Mohammad

  April 28, 2016 at 9:50 pm #264438
  OllieOdy86

  Member

  Post count: 18

  This reply has been marked as private.
  April 29, 2016 at 6:55 am #264473
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please use this custom css code:-

  #logo img{
  max-width:650px !important;
  }

  Thanks
  Mohammad

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  Posted in: Atelier