New Landing › How can we help? › Atelier › Unable to modify Swift Sliders

Viewing 10 posts - 1 through 10 (of 10 total)
  • Back to forum
    Posted in: Atelier
  • November 25, 2015 at 5:26 pm #231339
    Enrico
    Member
    Post count: 37

    Hello

    I am writing regardin the swift slider editor.

    I’m not able to delete/edit the image – see screenshot below to better explain the function am trying to access

    http://awesomescreenshot.com/0fc5fnak69

    Look forward to receiving your support on this
    Thank you
    Stefania

    November 25, 2015 at 6:08 pm #231347
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Stefania,

    I cannot login with those details, can check and update?

    – David.

    November 25, 2015 at 6:22 pm #231355
    Enrico
    Member
    Post count: 37
    This reply has been marked as private.
    November 25, 2015 at 6:24 pm #231357
    David Martin – Support
    Moderator
    Post count: 20834

    Post here and click the “Set as private reply” box option.

    Thanks.

    November 25, 2015 at 6:48 pm #231368
    Enrico
    Member
    Post count: 37
    This reply has been marked as private.
    November 26, 2015 at 3:14 pm #231560
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    This is caused by another 3rd party plugin causing JS errors.

    1) Can you update your plugins: http://www.designground.it/wp-admin/update-core.php. Please re-test a slider item

    2) If it’s still not working, please disable YOAST SEO and re-test

    Thanks,
    David.

    November 27, 2015 at 9:28 am #231729
    Enrico
    Member
    Post count: 37

    Hello David

    yes, if I disable the YOAST SEO plugin everything seems to work ok. I thought the Theme was designed to be compatible with this plugin. Is this just a temporary issue?

    Let me know

    Thanks
    Stefania

    November 27, 2015 at 10:43 am #231746
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Have you updated the plugin?

    – Kyle

    November 27, 2015 at 11:06 am #231756
    Enrico
    Member
    Post count: 37

    Hi Kyle

    ok, I’ve updated the plugin and now it seems to works ok. The issue is resolved.

    Thank you
    Stefania

    November 27, 2015 at 11:07 am #231759
    David Martin – Support
    Moderator
    Post count: 20834

    Great, always keep all plugins current, thanks.

    – David.

  • Back to forum
    Posted in: Atelier
Viewing 10 posts - 1 through 10 (of 10 total)

You must be logged in to reply to this topic.