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  Posted in: Neighborhood
• September 20, 2013 at 1:20 pm #23056
  invitingideas

  Member

  Post count: 9

  Having problems with the checkout. After the initial check out page, it does not go to next step.

  Site – http://www.montrealweddinginvitation.com

  I can fill in my info, but then when I click continue, nothing happens, blank screen?

  Peter

  September 20, 2013 at 9:15 pm #23106
  laranz – SUPPORT

  Member

  Post count: 3186

  Hi,

  First make sure all the woocommerce pages are set correctly, go to woocommerce -> Settings -> Pages.

  Let me know, what you got.

  Thanks,
  laranz.

  September 23, 2013 at 12:22 pm #23417
  invitingideas

  Member

  Post count: 9

  Verified pages and they seem ok. It just stops at the 3rd stage and its a blank page???

  Peter

  September 24, 2013 at 1:16 pm #23536
  laranz – SUPPORT

  Member

  Post count: 3186

  Hi,

  Pass me the WP Login details, using the set as private reply. I will check that out.. Make sure this is not happen by any plugin (Try deactivate it all once, and try to check the problem exists)

  Thanks,
  laranz.

  September 24, 2013 at 1:50 pm #23546
  invitingideas

  Member

  Post count: 9

  This reply has been marked as private.
  September 24, 2013 at 7:52 pm #23619
  laranz – SUPPORT

  Member

  Post count: 3186

  Hi,

  I tried my level best, and didn’t find why this happen. I forward this to another support staff to take a look.

  Thanks,
  laranz.

  September 30, 2013 at 6:02 pm #24547
  invitingideas

  Member

  Post count: 9

  Hello

  Still waitting for someone to get back to me about this, now it is also giving a 404 not enough space erroro on code line etc…..

  Getting a little frustrated at this.

  Peter

  October 2, 2013 at 9:44 am #24854
  Tahir – SUPPORT

  Member

  Post count: 1212

  Hi Peter,

  Did you update to the latest version. There is a new version out with some checkout improvements and bug fixes.

  Thanks
  Tahir

  October 2, 2013 at 12:28 pm #24888
  invitingideas

  Member

  Post count: 9

  Yes I have, still nothing.

  October 2, 2013 at 12:37 pm #24889
  invitingideas

  Member

  Post count: 9

  this is the error I get:

  Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 24576 bytes) in D:\Hosting\2612942\html\montrealweddinginvitation\wp-content\plugins\woocommerce\classes\class-wc-order.php on line 972

  October 2, 2013 at 5:47 pm #24960
  Tahir – SUPPORT

  Member

  Post count: 1212

  Hi, The error is due to less memory available to wordpress. Please see below copied from wordpress forums .

  Methods for increasing the amount of memory a PHP script may consume

  0. If you have access to your install and are running a version of WordPress earlier than 3.0, try the plugin
  http://wordpress.org/extend/plugins/memory-bump/ as this is the easiest way to increase your RAM for WordPress. [Mod note – Link Added 2010-06-21]

  1. If you have access to your PHP.ini file, change the line in PHP.ini
  If your line shows 32M try 64M. If your line shows 64M try 128M
  memory_limit = 64M ; Maximum amount of memory a script may consume (32MB)

  2. If you don’t have access to PHP.ini try adding this to an .htaccess file:
  php_value memory_limit 64M

  3. Try adding this line to your wp-config.php file:
  Increasing memory allocated to PHP
  define(‘WP_MEMORY_LIMIT’, ’64M’);

  4. Talk to your host.

  Thanks
  Tahir

  October 2, 2013 at 5:47 pm #24961
  Tahir – SUPPORT

  Member

  Post count: 1212

  Hi, The error is due to less memory available to wordpress. Please see below copied from wordpress forums .

  Methods for increasing the amount of memory a PHP script may consume

  0. If you have access to your install and are running a version of WordPress earlier than 3.0, try the plugin
  http://wordpress.org/extend/plugins/memory-bump/ as this is the easiest way to increase your RAM for WordPress. [Mod note – Link Added 2010-06-21]

  1. If you have access to your PHP.ini file, change the line in PHP.ini
  If your line shows 32M try 64M. If your line shows 64M try 128M
  memory_limit = 64M ; Maximum amount of memory a script may consume (32MB)

  2. If you don’t have access to PHP.ini try adding this to an .htaccess file:
  php_value memory_limit 64M

  3. Try adding this line to your wp-config.php file:
  Increasing memory allocated to PHP
  define(‘WP_MEMORY_LIMIT’, ’64M’);

  4. Talk to your host.

  Thanks
  Tahir

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  Posted in: Neighborhood