New Landing How can we help? Themeforest Theme Support Dante GALLERY (ADD NEW) AND GALLERY OPTIONS TROUBLESHOOTING

Viewing 2 posts - 1 through 2 (of 2 total)
  • Posted in: Dante
  • #230509
    epdallas
    Member
    Post count: 20

    HELLO!!

    I am trying to create a gallery and unfortunately it is not working.

    In wordpress > Galleries > Add New OR Edit existing gallery, I am unable to use the Gallery Options button at the bottom to Upload Images. When I click the Upload Images Button, it pops back up to the top of the screen. I tried deactivating two recent plugins I had installed because I thought maybe they were the culprit. The two plugins I installed were W3 Total Cache and the AddThis Sharing buttons (which it said both were compatible with the Dante theme). I am at a loss at why this is not working.

    The only thing I haven’t updated is the Woo Commerce because (1) I haven’t activated any Woo Commerce on my site yet, and (2) there is a disclaimer that you must back up data to run the updater for Woo Commerce and I am scared to lose anything.

    Please help.
    Thanks.

    #230616
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    Thanks 🙂
    With Best Regards
    Mohammad

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register