New Landing How can we help? Themeforest Theme Support Neighborhood Hover Text on Product Thumbnail disappeared!

Viewing 13 posts - 1 through 13 (of 13 total)
  • #230191
    snarfe
    Member
    Post count: 80

    Hi,
    just noticed the hover text (usually “choose options” or “add to basket”) has disappeared, all that’s left now is the black rectangle. See screen shot

    I ‘ve tried deactivating all plugins except woo commerce and it didn’t make a difference. Any ideas?

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    #230256
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me login detail to check and resolve the issue.
    Thanks
    Mohammad

    #230259
    snarfe
    Member
    Post count: 80
    This reply has been marked as private.
    #230275
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please deactivate the all plugins except Swift-Framework and Woocommerce and activate the parent theme. Now check for issue.
    Thanks
    Mohammad

    #230368
    snarfe
    Member
    Post count: 80

    Like I said, I’ve tried already deactivating all plugins and it didn’t make a difference. Now i just tried deactivating all (except woo commerce) and activating neighbourhood parent theme. Again, didn’t make a difference. Please advise.

    #230755
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please install the plugin: YITH WooCommerce Wishlist – https://monkind.com/wp-admin/themes.php?page=tgmpa-install-plugins&plugin_status=install.

    Thanks,
    David

    #231736
    snarfe
    Member
    Post count: 80

    Thanks David, I reinstalled it (also along with Breadcrumbs), though the text is still missing! Look forward to your next suggestion…

    #232107
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please disable all WPML related plugins and re-test the page. If the issue persists, please disable all plugins and report back here. Do not activate them again until we take a look.

    Thanks.

    #232148
    snarfe
    Member
    Post count: 80
    This reply has been marked as private.
    #232451
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I can ensure you this is a plugin conflict.

    1) Please go to your activate plugins: https://monkind.com/wp-admin/plugins.php?plugin_status=active

    2) Disable each plugin and re-test the shop page. Leave WooCommerce and Swift Framework active.

    3) Your shop page will work as normal once the plugin causing the conflict has been isolated.

    Thanks.

    #232464
    snarfe
    Member
    Post count: 80

    Thanks for the answer. Yes, before I’d been deactivating everything except swift framework and ALL woocommerce related plugins, then tried just leaving swift framework and main woocommerce plugin. Turns out it was a plugin called “WooCommerce Product Archive Customiser” I was using to display more products per page. Was working before the last woocommerce and theme update…not sure which one caused it not to work anymore. Is there an easier was then without a plugin to display more products per page?

    #232465
    snarfe
    Member
    Post count: 80

    SOLVED:

    functions.php

    add_filter( 'loop_shop_per_page', create_function( '$cols', 'return 48;' ), 20 );

    where “48” is the number of products

    #232473
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks for reporting this back, this is interesting to know for the future.

    Cheers,
    David.

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