New Landing How can we help? Themeforest Theme Support Dante Site down after clicking "upgrade Dante theme"

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  • Posted in: Dante
  • #230071
    churchcycles
    Member
    Post count: 12

    After clicking ‘update’ for Dante theme the browser window (Chrome) closed automatically. Now when I go to any page on my web site it displays “The service is unavailable.” including the admin login page. I set the site to maintenance mode before performing the updates and backed up my database.

    #230073
    churchcycles
    Member
    Post count: 12

    UPDATE: Site is back up, but now the Dante theme is missing from my list of themes. Web site shows:

    Broken Themes

    The following themes are installed but incomplete. Themes must have a stylesheet and a template.

    dante Stylesheet is missing.

    Why was the main Dante theme deleted?

    #230076
    churchcycles
    Member
    Post count: 12

    UPDATE: Site is back up, but I lost my custom styles. Had to delete Dante parent and child themes and then reload them. Not having fun right now………

    #230116
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You should enter all custom css code at Admin -> Theme Options -> Custom CSS. You should not delete the child theme.
    Thanks
    Mohammad

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