New Landing How can we help? Atelier Update caused my site to display appx 2 inches below top of page

Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Atelier
  • #229217
    Naturecoaster
    Member
    Post count: 22

    Immediately after updating the Atelier theme to version 1.8, my site moved approximately 2 inches below the top of page. Now there is a large black band (I assume the background, which is set to black) above the header.

    Please tell me how to remove it.

    Thanks, Diane

    #229333
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Can you try deactivating your plugins to see if that fixes the issue?

    – Kyle

    #229490
    Naturecoaster
    Member
    Post count: 22

    I have deactivated all plugins with no success. This was not here before the update and nothing changed on the site, except updating to new version via WP dashboard (chose theme twentyfifteen – deleted aleteir – uploaded new aletier – reselected aletier child theme.)

    Does this process have anything to do with it?

    Diane

    #229553
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Do you get the issue with the parent theme or just the child theme?

    – Kyle

Viewing 4 posts - 1 through 4 (of 4 total)

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