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  Posted in: Flexform
• September 19, 2013 at 1:46 pm #22869
  jakubmalchar

  Member

  Post count: 7

  Hello,

  I have searched some topics and consider that it won´t help me, therefore I created new topic.

  I have small(big) problem with Contact form. If I click on the button “sent” and all boxes are filled corectly it will send me the email, but nothing will appear that it was sent( there is only the reload “button” next to the submit button.

  If I don´t fill all boxes corectly it deos NOT send the email and it does not write the error message, so users don´t know, where is the problem.

  Thank you for your reply, I really don´t know, what to do.

  September 19, 2013 at 3:29 pm #22896
  Cosmin – SUPPORT

  Member

  Post count: 3851

  Hi,

  I see you’re using the Contact Form 7 plugin – have you set all its options?

  Tried to visit your site, but it’s offline?

  Regards,
  ————————————————————————————————————

  Cosmin – Support

  September 19, 2013 at 4:03 pm #22900
  jakubmalchar

  Member

  Post count: 7

  http://www.viamedica.cz/wordpress

  it´s the site, if you want to go to contact click on “kontakt”

  which options do you mean? Where can I find the options?

  Thanks

  September 23, 2013 at 9:01 am #23336
  Melanie – SUPPORT

  Member

  Post count: 11032

  Hi,

  you can write a notice on the fields that are required so your users will know that they need to fill the fields in order to send the form.
  Can you deactivate all your other plugins and see if that improves anything?

  let us know please,
  all the best

  September 24, 2013 at 9:49 am #23512
  jakubmalchar

  Member

  Post count: 7

  Hello,

  I have tried to deactivate other plugins, but I still have the problem.

  Is it possible to give you my login and password to my wordpress, so you can chech it?

  However I don´t want to write it here, beceause it´s public here.

  Then, we can write here the solution for others

  Thanks

  September 24, 2013 at 8:56 pm #23648
  Cosmin – SUPPORT

  Member

  Post count: 3851

  Hi,

  You can set your reply to be Private, so only our staff can see it.

  Regards,

  ————————————————————————————————————

  Cosmin
  Support Assistant

  September 25, 2013 at 8:29 pm #23792
  jakubmalchar

  Member

  Post count: 7

  This reply has been marked as private.
  September 26, 2013 at 3:17 pm #23945
  Cosmin – SUPPORT

  Member

  Post count: 3851

  This reply has been marked as private.
  September 27, 2013 at 5:41 pm #24213
  jakubmalchar

  Member

  Post count: 7

  This reply has been marked as private.
  September 29, 2013 at 12:20 pm #24331
  jakubmalchar

  Member

  Post count: 7

  This reply has been marked as private.
  October 3, 2013 at 11:55 am #25118
  Cosmin – SUPPORT

  Member

  Post count: 3851

  This reply has been marked as private.
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  Posted in: Flexform