New Landing › How can we help? › Atelier › Newsletter/Subscribe Bar Options Bug

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Atelier
  • November 13, 2015 at 8:20 am #228475
    hexticdesign
    Member
    Post count: 31

    Hi there,

    I just found out that the Newsletter/Subscribe Bar at the bottom of the window on the home page was unable to be turned off even though I switched it off but it is still functioning after I updated. Please help me out

    Jack Kitsuwat

    Regards

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    November 13, 2015 at 10:24 am #228501
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me login detail to check and resolve the issue.
    Thanks
    Mohammad

    November 13, 2015 at 5:58 pm #228670
    hexticdesign
    Member
    Post count: 31
    This reply has been marked as private.
    November 13, 2015 at 6:48 pm #228685
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you update to the latest Swift Framework version to see if that sorts it?
    https://www.dropbox.com/s/hssfpmwwtly304p/Screenshot%202015-11-13%2017.48.07.png?dl=0

    -Rui

    November 19, 2015 at 3:29 pm #229971
    hexticdesign
    Member
    Post count: 31

    Hi Rui,

    I have updated but it is still unable to be switched off. Could you help me please?

    Regards
    Jack Kitsuwat

    November 19, 2015 at 4:29 pm #229990
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You must have it enabled in the page meta options, that overrides the theme options

    – Kyle

    December 1, 2015 at 5:06 am #232311
    hexticdesign
    Member
    Post count: 31

    Hi Kyle,

    How could I solve the problem then ?

    Please Help

    Ragards
    Jack Kisuwats

    December 1, 2015 at 9:17 am #232323
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Edit the page, go to Page Meta Options and disable it

    – Kyle

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