New Landing › How can we help? › Themeforest Theme Support › Dante › Uncaught TypeError and images problems, animations don't work

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    Posted in: Dante
  • November 10, 2015 at 9:14 am #227321
    Qwebsrl
    Member
    Post count: 12

    Hi guys, i’ve bought Dante few days ago but i found some problems only yesterday.

    1) If i set an “intro animation” i can’t see img (with any browser), but if i click where img should appear a standard wordpress media file page opens.

    2) Lightbox doesn’t work, images will be open in a standard media file page.

    3) The back to top button doesn’t work.

    It seems that any kind of img animation doesn’t work.

    Chrome gives me this message:
    “Uncaught TypeError: Cannot read property ‘split’ of null” and a SensorNotRequired for google maps api.

    I’ve tried to re-download and re-install theme but it doesn’t work. I’ve installed demo content and also it doesn’t work.

    Can you help me in some way?

    Thanks

    November 10, 2015 at 10:27 am #227334
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me login detail to check and resolve the issue.
    Thanks
    Mohammad

    November 10, 2015 at 10:35 am #227340
    Qwebsrl
    Member
    Post count: 12
    This reply has been marked as private.
    November 10, 2015 at 1:24 pm #227431
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please must select the Image in Single Image Element at Page Builder content editor. I attached marked screenshot.
    Thanks
    Mohammad

    Attachments:
    You must be logged in to view attached files.
    November 10, 2015 at 3:08 pm #227490
    Qwebsrl
    Member
    Post count: 12

    Ok thanks, now it works. I can’t find this thing on documentation, maybe i suggest you to add this if is not my fault. I will try to set img size like in gallery shortcode.

    In home page back to top is still not working, i will hide it.

    There is a way to allow the gallery to open pictures with lightbox? I’ve tried data-rel and rel but it always opens new media page.

    Thank you again
    -F

    Ps: nice version of windows 😛

    November 10, 2015 at 3:28 pm #227495
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You did same for home page. Image element dont have any image at page builder. Hope it should help to you. Single image element of Swift page builder must have image to work fine.
    Thanks
    Mohammad

    November 10, 2015 at 3:29 pm #227496
    Qwebsrl
    Member
    Post count: 12

    Ok, i will trey to fix it.

    Last question: There is a tutorial to set the lightbox like in gallery shortcode?

    Thanks

    -F

    November 10, 2015 at 4:31 pm #227515
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use single image element of swift page builder. You can open this image in lightbox through single image elements settings.
    Thanks
    Mohammad

    November 10, 2015 at 5:11 pm #227539
    Qwebsrl
    Member
    Post count: 12

    Hi again,

    i’ve used single img of swift page builder, but there are many differeces form my lightbox and you lightbox, also if i use demo page. Where can i edit this settings to have same layout?

    -F

    Attachments:
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    November 11, 2015 at 3:14 pm #227856
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Both Lightbox are different. Because one for single image and another for gallery. You can create the gallery through Add media button. Just refer this article https://en.support.wordpress.com/gallery/ to create gallery.
    Thanks
    Mohammad

    November 11, 2015 at 4:41 pm #227911
    Qwebsrl
    Member
    Post count: 12

    Probably my english is terrible, but i think it’s comprensible. So i’ll try to explain again the problem. I’ve read your guide but it speaks about gallery and not of lightbox settings. Anyway i can’t edit settings>media>image carousel cause it doesn’t exist. I really appreciate that you are trying to help me but this isn’t the solution, so please stop teasing me like in last two answers.

    First of all, in your demo Gallery Shortcode is a gallery and Robot Chicken are single images but the lightbox is the same. As you tried in my site, after you have added “test page”, my lightbox is quite different from your demo (as u can see in yesterday screenshot). I’ve an ilightbox data-rel that in ur demo doesn’t exist, this could be the problem.

    My site gallery
    <figure class="animated-overlay"><img src="*mysite*/controllo-manuale-1024x683.jpg" alt="" /><a href="*mysite*/controllo-manuale.jpg" class="lightbox" data-rel="ilightbox[gallery-2]" title=""></a><figcaption><div class="thumb-info"><h4 itemprop="name headline">2</h4><i class="ss-search"></i></div></figcaption></figure>

    My site img
    <figure class="lightbox animated-overlay overlay-alt clearfix"><img width="1280" height="800" src="*mysite*/modelli-per-fonderia-1.jpg" class="attachment-full" alt="modelli-per-fonderia-1" /><a class="lightbox" data-rel="ilightbox[image-gallery]" href="*mysite*/modelli-per-fonderia-1-1024x640.jpg"></a><figcaption><div class="thumb-info thumb-info-alt"><i class="ss-view"></i></div></figcaption></figure>

    Robot Chicken
    <figure class="lightbox animated-overlay overlay-alt clearfix"><img width="800" height="600" src="http://dante.swiftideas.com/wp-content/uploads/2013/11/logodrib.png" class="attachment-full" alt="logodrib" /><a class="view" href="http://dante.swiftideas.com/wp-content/uploads/2013/11/logodrib.png" rel="image-gallery"></a><figcaption><div class="thumb-info thumb-info-alt"><i class="ss-view"></i></div></figcaption></figure>

    Gallery Shortcode
    <figure class="animated-overlay"><img src="http://dante.swiftideas.com/wp-content/uploads/2013/11/rcdrib3_thumb-1024x768.jpg" alt="" /><a href="http://dante.swiftideas.com/wp-content/uploads/2013/11/rcdrib3_thumb.jpg" class="view" rel="gallery-1" title=""></a><figcaption><div class="thumb-info thumb-info-alt"><i class="ss-search"></i></div></figcaption></figure>

    Can you please tell me how i can remove this? Cause i’m not at all a developer.
    Thanks
    -F

    November 12, 2015 at 3:47 pm #228261
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Your gallery + light box is working here: http://modelleriatardivo.qweb.eu/modelli-per-fonderia/

    Are you now referring to another page, for example a portfolio page? If so what is the URL?

    – David.

    November 12, 2015 at 4:08 pm #228280
    Qwebsrl
    Member
    Post count: 12

    Hi David,

    the gallery problem is solved, at the beginning it didn’t work because, as mohammed told me, there were some image elements without images.

    Now the lightbox works but it isn’t like the one in the demo.

    I’ve edited style.css to make it (more or less) like yours with black backgorund, no social icons and no thumbs.
    The problem is that i can’t fix is the size of images. I supposed that ilightbox.min.js sets parameters but i don’t know js code.

    As you can see in the attachments of November 10, 2015 at 5:11 pm my lightbox is completly different from your. How can i fix this issue?

    Thanks
    -F

    PS: if u need again pwd ask fot it 😉

    November 12, 2015 at 4:15 pm #228283
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    We recently update the lightbox to be a completely new one(ilightbox), which would explain the visual difference.

    You maybe able to change the image sizing with this:

    minScale: 0.1,
maxScale: 0.6,

    js/functions.js lines 2797/2798

    – David.

    November 12, 2015 at 4:51 pm #228302
    Qwebsrl
    Member
    Post count: 12

    Finally! Thanks!!!!!!!!!!

    May i ask you if is also possible to resize prev and next image? If it isn’t nope.

    Anyway i suggest you to update your demo.

    Thanks again David!

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