ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Cardinal
• October 28, 2015 at 1:01 pm #223867
  lgblom

  Member

  Post count: 219

  Hi.
  I am sorry, but i have a problems again.

  I have six image box om page with press-images.
  Before i have image caption om image but no its empty.

  When i open image box i find that the field for image caption now is a text editor and the caption didn’t work.

  How can i get back to only text field?

  You find site here: http://webtest.andersberglund.net

  See also my attachment.

  Best regards
  L G

  Attachments:

  You must be logged in to view attached files.
  October 28, 2015 at 1:10 pm #223874
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  So if you add text to the image caption field it does not show up?

  – Kyle

  October 28, 2015 at 1:34 pm #223885
  lgblom

  Member

  Post count: 219

  Hi Kyle.
  I just add text “Foto: Anders Berglund”
  I klick on black button and save.
  When i open image box again the image caption is empty.

  October 28, 2015 at 1:44 pm #223893
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Can you provide me with a login and a link to the page so I can check this, thanks

  Kyle

  October 28, 2015 at 1:49 pm #223897
  lgblom

  Member

  Post count: 219

  This reply has been marked as private.
  October 28, 2015 at 3:18 pm #223932
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Can you try deactivating any plugins you have installed to see if that fixes the issue? If not I’ll have to report this bug to the developer

  – Kyle

  October 28, 2015 at 3:46 pm #223947
  lgblom

  Member

  Post count: 219

  Hi Kyle.
  i have now deactivate plugins, but there is the same problem.

  /L G

  October 29, 2015 at 10:51 am #224108
  lgblom

  Member

  Post count: 219

  Hi Kyle.
  Have you report this to developer?
  I just wanted to check 🙂

  Best rgerds
  /L G

  October 29, 2015 at 10:55 am #224109
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Yes I have forwarded this to my colleague for you

  – Kyle

  October 29, 2015 at 10:58 am #224111
  lgblom

  Member

  Post count: 219

  Thanks.

  /L G

  October 29, 2015 at 11:34 am #224128
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  No problem. Will check this during the day.
  Will let you know when I have something.

  -Rui

  October 29, 2015 at 11:38 am #224133
  lgblom

  Member

  Post count: 219

  Thanks for your help Rui.

  /LG

  October 29, 2015 at 11:43 am #224137
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  No problem.
  -Rui

  October 30, 2015 at 12:33 pm #224518
  Maurizio.Lattanzio

  Member

  Post count: 174

  I’ve the same problem! I write for notify the solution. Sorry!

  October 30, 2015 at 1:20 pm #224537
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  We are still trying to fix the situation. Will let you know when it’s done.

  -Rui

• Back to forum

  Posted in: Cardinal