New Landing › How can we help? › Atelier › Animations in Safari not working

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    Posted in: Atelier
  • October 24, 2015 at 9:05 am #223039
    mariatrier
    Member
    Post count: 163

    Hi there Swift,

    We can’t load any of the animations in Safari. We have also tried to load your theme animations page and non of them work in any of our office MACS (Safari 9.0 and Safari 9.0.1 / Retina and regular). http://swiftideas.com/elements/animation-images/

    I searched the knowledgebase and could find a few similar issues, but no solution.

    Thanks,
    Maria

    October 25, 2015 at 11:41 am #223090
    mariatrier
    Member
    Post count: 163

    I also now see that it sometimes somehow load the content in Safari in a very odd way – it kind of stops the loading so that content is faded. See attached.

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    October 27, 2015 at 9:15 am #223494
    mariatrier
    Member
    Post count: 163

    Why have I not gotten a reply yet? This is unlike you.

    October 27, 2015 at 4:42 pm #223608
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    We work on oldest topic first, therefore each time you post a new comment you send your topic to the back of the queue. Please bare that in mind for next time

    Your site is in maintenance mode so I can’t check the issue, please provide a login so I can view the site

    – Kyle

    October 27, 2015 at 5:47 pm #223635
    mariatrier
    Member
    Post count: 163

    37.60.226.130/~onebrig7/flexfunding.dk/wp-admin
    Username: ptvyj
    Password: P79%6E79&$

    October 29, 2015 at 6:19 pm #224328
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Just checked this with the lead developer and it’s directly related to Safari – there is an issue with the appear function on Safari, causing the animations not to work 100% of the time, so for now they show animated immediately.

    In short, it’s a browser quirk that you will need to wait for Safari to fix.

    Thanks,
    David.

    October 30, 2015 at 10:04 am #224449
    mariatrier
    Member
    Post count: 163

    I find that a bit strange, since other WordPress themes and there animations has no problem running in Safari. Just take a theme like Salient.

    Thanks, Maria

    October 30, 2015 at 11:44 am #224491
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Will forward to the development team so they can reply you.

    -Rui

    October 30, 2015 at 3:07 pm #224575
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @mariatrier

    This isn’t a permanent thing – it was a temporary fix while we change the script causing the issue. Apologies, the info about it being the browser was wrong, think David misunderstood. We’ll have this fixed in the next update.

    – Ed

    October 30, 2015 at 3:17 pm #224576
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Also – if it’s something you need before the next update, we’ll happily send over a version of the theme with it working.

    – Ed

    October 31, 2015 at 9:41 pm #224781
    mariatrier
    Member
    Post count: 163

    Yes please.

    November 2, 2015 at 5:43 pm #225134
    David Martin – Support
    Moderator
    Post count: 20834

    Apologies @Maria, I totally misunderstood this one!

    I have requested the latest build to be posted here for you. It should be available within the next 24 hours.

    Thanks again
    – David.

    November 2, 2015 at 10:36 pm #225213
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Here is the adjusted build: http://d.pr/f/19KxZ/23wqcYPw

    Please let us know how you get on with it.

    – Ed

    November 3, 2015 at 11:42 am #225354
    mariatrier
    Member
    Post count: 163

    Ok, so I uploaded the new version.

    Fadeinleft: works.
    Data-delay: Dont work. All animations has the same Data-delay even though they are set to 200, 300 and 400.

    New Issue: And the BG color on the column is gone after update – In the screenshot you can see the color value is in the code, but does not get printed.

    The update is on this stage dev site: http://37.60.226.130/~onebrig7/danishwoundedwarriors.com/

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    November 3, 2015 at 1:10 pm #225394
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks
    I just forward it again to Ed so he can reply.

    -Rui

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