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  Posted in: Cardinal
• October 23, 2015 at 3:26 am #222679
  benShapira

  Member

  Post count: 7

  Site is currently under development and I am working primarily on layout – so disregard the content itself. I am also using a child theme so I can customise.

  I’ve created a user account for you guys as an admin if needed.

  I recently updated to the latest version of Cardinal. I then got an error in updating the swift framework. Now swift framework is no long on my site, breaking the entire layout and I can’t find anywhere I can fix it. Need help to understand how this happened and how to fix it.

  October 23, 2015 at 6:21 am #222690
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please provide me correct login detail to check and resolve the issue.
  Thanks
  Mohammad

  October 23, 2015 at 6:25 am #222692
  benShapira

  Member

  Post count: 7

  This reply has been marked as private.
  October 23, 2015 at 10:00 am #222745
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  We will need your FTP details to resolve this. I cannot add the plugin via the WP Dashboard as WP thinks it exists.

  Thanks,
  David.

  October 23, 2015 at 10:05 am #222750
  benShapira

  Member

  Post count: 7

  This reply has been marked as private.
  October 23, 2015 at 10:11 am #222758
  David Martin – Support

  Moderator

  Post count: 20834

  Hi

  We are aware of the plugin issue and will have an update out ASAP today. Looks like the auto updater is not functioning correctly.

  I’ll hold off doing anything until the files are updated. Thanks for your patience, we will amend this today.

  Best,
  David.

  October 23, 2015 at 11:38 pm #223029
  benShapira

  Member

  Post count: 7

  Is there an update on when this will be fixed?

  October 24, 2015 at 12:46 am #223030
  benShapira

  Member

  Post count: 7

  So after waiting for ages for a simple response, I just removed all cardinal theme files including the child theme and re-installed. i will not upgrade the theme until there is a proper notification that the upgrade problem is fixed. Hopefully you guys will message me once this is complete so I can safely update my theme.

  Thanks

  October 25, 2015 at 2:03 pm #223098
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Swift framework issue has been fixed so you can upgrade the theme and plugin both.
  Thanks
  Mohammad

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  Posted in: Cardinal