ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Neighborhood
• October 21, 2015 at 4:26 pm #222278
  WTFWTF

  Member

  Post count: 18

  Hello,

  Could you please have a look at the attachment and kindly advise how these two issues could be fixed?

  Many thanks!

  Attachments:

  You must be logged in to view attached files.
  October 21, 2015 at 5:07 pm #222298
  David Martin – Support

  Moderator

  Post count: 20834

  From the attachment:

  The Continue Shopping option is not aligned to this page.

  Could you please help and advise what needs to be done to have this either above or below the Proceed to Checkout button?

  The SIZE attributes; XX-LARGE in this case is not lining up where it should. Could this be fixed?

  The Credit Card payment section also shows the font size of the placeholders; VISA & MONTH & YEAR are too big for the drop-down. Is there a way to fix this??

  Thanks for your patience and for all your help! Cheers

  October 21, 2015 at 5:07 pm #222299
  David Martin – Support

  Moderator

  Post count: 20834

  What is your URL?

  Please add the screenshots here, there were none in the doc provided.

  – David.

  October 21, 2015 at 5:39 pm #222311
  WTFWTF

  Member

  Post count: 18

  Hi David,

  Thanks for your swift response.
  How do you add screenshots here? Sorry, I can’t seem to figure it out… 🙂

  Here is my URL; https://wtfwtf.com.au

  Please see the Cart Totals Section and the Checkout/Payment Section. Thank you!

  October 22, 2015 at 6:57 am #222392
  WTFWTF

  Member

  Post count: 18

  Hi David,

  Are you currently working on this issue in my wordpress account now?

  The Woocommerce options under the Neighbourhood Theme Options has been stripped off; Woocommerce options and Shortcodes are now blank. I am wondering whether this is occurring because you are fixing my Shopping Bag/Cart issues or whether it’s another issue I need to worry about….!

  Cheers

  October 22, 2015 at 9:43 am #222424
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Due to our timezone guess David isn’t working on it.
  Can you provide admin credentials in a private reply so we can have a look at the theme options?

  Thanks

  -Rui

  October 22, 2015 at 11:33 am #222489
  WTFWTF

  Member

  Post count: 18

  Hi Rui,
  Thanks for getting back to me. Please look into the following for me:

  1. Cart Section – CONTINUE SHOPPING option needs to be either above or below the PROCEED TO CHECKOUT button
  2. Checkout Section – SIZE attributes do not line up, and the placeholders for the Credit Card Payment doesn’t show up completely.
  3. Font Size Options – Could you please give me exact Font Size Options of the Neighborhood Demo Content?

  My URL is https://wtfwtf.com.au
  Login: admin
  Password: hTo8^IbugXOgq(PytFP8EL6q

  Many thanks!!!

  Attachments:

  You must be logged in to view attached files.
  October 22, 2015 at 12:27 pm #222510
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  1) This is related to one of your plugins, it looks fine when I deactivate all plugins except Woocommerce.
  https://www.dropbox.com/s/mffz2p5f0u5qvyv/Screenshot%202015-10-22%2012.20.06.png?dl=0

  You need to do the same and activate one by one till figuring out what plugin is causing it.

  2) Add the code below to your custom css option

  .variation-SockSize p{
    line-height:30px;
  }

  3) Check this screenshots

  https://www.dropbox.com/s/f3dz31ql91qr10f/Screenshot%202015-10-22%2012.26.48.png?dl=0
  https://www.dropbox.com/s/pa4l7kylhu1n089/Screenshot%202015-10-22%2012.27.34.png?dl=0
  https://www.dropbox.com/s/3odb18xdglhyo9i/Screenshot%202015-10-22%2012.27.48.png?dl=0

  Hope it helps.

  -Rui

• Back to forum

  Posted in: Neighborhood