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  Posted in: Dante
• October 15, 2015 at 6:28 pm #221108
  hotspring

  Member

  Post count: 85

  I noticed that Related Articles Thumbnail images are missing from the Posts. Thumbnails are there, but they not showing up as they used to. See the attached.

  Thanks,

  Attachments:

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  October 16, 2015 at 2:15 pm #221240
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  I cannot replicate this, can you post a WP login so I can take a closer look?

  – Are you running the latest available theme version?
  – Have you set a featured image/thumbnail option?

  Cheers,
  David.

  October 29, 2015 at 6:50 am #224062
  hotspring

  Member

  Post count: 85

  This reply has been marked as private.
  October 29, 2015 at 8:32 am #224071
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please provide me login detail to check and resolve the issue.
  Thanks
  Mohammad

  October 29, 2015 at 8:31 pm #224367
  hotspring

  Member

  Post count: 85

  This reply has been marked as private.
  October 30, 2015 at 7:27 am #224417
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Just take these steps:-
  1- Please upgrade all plugins and check for issue.

  2- Deactivate all plugins and check for issue.

  3- Make sure that you have activated GD image extenstion at your server. Your hosting provider will give information about it.

  Thanks
  Mohammad

  December 10, 2015 at 2:50 am #234396
  cliffdugan

  Member

  Post count: 8

  I am experiencing the same issue. Related images worked for over 1 year and then suddenly started showing pen image.

  BTW: I have updated all plugins and tried removing plugins. I believe it is related to the last Dante update.

  Plz help.
  Thanks,
  Cliff Dugan

  Attachments:

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  December 10, 2015 at 11:18 am #234497
  David Martin – Support

  Moderator

  Post count: 20834

  @cliffdugan, please create a new thread so you can privately add your WP details. Please confirm with your host that GD image extension is on your server.

  Thanks.

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  Posted in: Dante