New Landing How can we help? Atelier Padding issue on mobile

Viewing 15 posts - 1 through 15 (of 16 total)
  • Posted in: Atelier
  • #219246
    G. from V.
    Member
    Post count: 83

    I’ve been having different padding issues.

    On Mobile, content looks cut on the sides as well. Check attachment “Cut_on_mobile.png”. Looks like some padding is eating away the content.

    The page is campomusic.net/theblog – I’m running the site on Chrome for Android.

    Attachments:
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    #219428
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me login detail to check and resolve the issue.
    Thanks
    Mohammad

    #219534
    G. from V.
    Member
    Post count: 83

    Sure, sorry:

    u. campomusica
    p. pdcampo2016!”·

    #219723
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can’t see the text of the screenshot in that page? can you confirm the url again?

    -Rui

    #219797
    G. from V.
    Member
    Post count: 83
    #219801
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I just increase the padding of that asset to 5% and now it looks fine.

    https://www.dropbox.com/s/jwx4579tdamb2dt/Screenshot%202015-10-09%2023.21.23.png?dl=0

    -Rui

    #220238
    G. from V.
    Member
    Post count: 83

    Okay Rui, thanks.

    A new side-problem: I tried out editing the page and it’s not showing me the Swift Builder option. See attachment. I wanted to use it to change the paddings.

    Attachments:
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    #220243
    David Martin – Support
    Moderator
    Post count: 20834

    Please click the “Visual” tab in the editor, then the Swift Page Builder button will show, you are currently viewing the “Text” tab.

    Cheers,
    David.

    #220251
    G. from V.
    Member
    Post count: 83

    Hey David,

    I’ve switched between them numerous times and refreshed the page but still no go. Check attachment.

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    #220412
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you provide admin access so we can check? I tried the initial credentials but they don’t work anymore.
    Thanks

    -Rui

    #220556
    G. from V.
    Member
    Post count: 83

    Here they are:

    u. campomusica
    p. pdcampo2016!”·

    Please, we need to have this ready for today, since this problem has delayed us for a day and we are in delivery date. Thanks so much.

    #220562
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Your plugin Swift Framework is very out of date. Please update that, then update WP Core also. http://campomusic.net/wp-admin/update-core.php.

    – David.

    #220572
    G. from V.
    Member
    Post count: 83

    Thanks David, but how do I do it? The plugin list doesn’t show it. See attachment “plugin list”.

    EDIT: Disregard, found it at the Plugin page. Updated it and now it works.

    Also, by “WP core” do you mean to go for that blue button I’m sending you in the other attachment? Is that a safe procedure to go through without altering what I’ve built already? I wouldn’t want to get something de-configured and start stuff all over again. Attachment is “wpcore”.

    Thanks

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    #220997
    David Martin – Support
    Moderator
    Post count: 20834

    Great, glad that is sorted.

    Do not update if you are unsure, make a backup first or get your web host to create a cloned version of you site and use that as a dev/staging area to test this updates.

    Generally speaking a WP update will not change things, theme updates will though.

    Thanks,
    David.

    #221126
    G. from V.
    Member
    Post count: 83

    Thanks, so one last question: what’s a safe way to update the theme without breaking stuff around? That’s all I’d like to know now.

Viewing 15 posts - 1 through 15 (of 16 total)

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