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  Posted in: Atelier
• October 7, 2015 at 2:38 pm #219135
  OliviaPingret

  Member

  Post count: 85

  Hi,

  I have a problem with horizontal size pictures (screenshot 1 & 2). Do you have a solution to display them at the same size as vertical pictures ?
  Thanks in advance
  Olivia

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  October 7, 2015 at 10:32 pm #219249
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Can you provide the url to that page to check the images dimensions?
  Thanks

  -Rui

  October 8, 2015 at 12:14 pm #219404
  OliviaPingret

  Member

  Post count: 85

  This reply has been marked as private.
  October 8, 2015 at 2:16 pm #219447
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  What do you have defined in the Woocommerce image settings?
  It can only assume one format.

  Product Image Quality

  Check if you have the hard crop option on.

  -Rui

  October 8, 2015 at 2:32 pm #219453
  OliviaPingret

  Member

  Post count: 85

  Thanks Rui,
  Ok ! Yes the hard crop option is on.

  October 8, 2015 at 2:47 pm #219460
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  What do you have for the catalog settings?

  -Rui

  October 8, 2015 at 3:12 pm #219466
  OliviaPingret

  Member

  Post count: 85

  Hi
  700 X 800 px (catalog settings in woocommerce)

  October 9, 2015 at 11:05 am #219638
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Can you provide us with a login via private reply so we can look into it further?

  – Kyle

  October 9, 2015 at 1:14 pm #219673
  OliviaPingret

  Member

  Post count: 85

  Hi Kyle,

  I resized all (horizontal pictures). Displaying pictures is correct now !

  Thanks

  October 9, 2015 at 1:14 pm #219674
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Ok great 🙂

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  Posted in: Atelier