New Landing › How can we help? › Themeforest Theme Support › Joyn › Safari on Mac – drop animations sometimes do not complete

Viewing 7 posts - 1 through 7 (of 7 total)
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    Posted in: Joyn
  • October 5, 2015 at 7:50 pm #218625
    Robertt855
    Member
    Post count: 6

    I have a Mac / Safari user that does quality testing for our web team and it seems to have an issue with the animations completing sometimes resulting in non displayed elements or partially faded elements. Any ideas on how we go about locating the issue?

    I have attached several screen captures of the final rendering that demonstrates the issue. The browser is not locked up and hover affects and links appear to function correctly.

    Mac OS: 10.10.5 (iMac)

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    October 6, 2015 at 10:47 am #218747
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I managed to replicate the issue in Safari. Will forward it to the development team so they can have a look.

    -Rui

    October 6, 2015 at 4:50 pm #218892
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Have a fix for this – will be in the next theme update.

    Thanks for the heads up.

    – Ed

    October 6, 2015 at 5:00 pm #218894
    Robertt855
    Member
    Post count: 6

    Thanks for the communication. Love the product and I can say I am a fan of the people behind it.

    October 6, 2015 at 5:07 pm #218897
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    No problem at all – glad you’re happy!

    – Ed

    November 2, 2015 at 9:00 pm #225200
    Robertt855
    Member
    Post count: 6

    Did the Safari fix get put into the 2.33 update or is it still pending? – Any way I can get a patch?

    November 2, 2015 at 10:32 pm #225212
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    That update was before the fix. Here is the adjusted build if you want to test it: http://d.pr/f/152qA/4LY4lvYr

    – Ed

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