New Landing How can we help? Themeforest Theme Support Neighborhood product-category description vanished from product-category page

Viewing 6 posts - 1 through 6 (of 6 total)
  • #21861
    setnaps
    Member
    Post count: 22

    Good afternoon.
    The product category description has disappeared from the category pages and I don’t know why. Instead, it appears the product description.
    The only changes between yesterday and today have been the installation of several woocommerce extensions ( groups, gravity forms and csv import suite ).
    I have deactivated them in case there was some conflict but still happens the same.
    It seems that this is managed by the following code
    <?php do_action( ‘woocommerce_archive_description’ ); ?>
    But I don’t know why it shows the product description.
    Is there a way to fix it and bring back the category description?
    Thanks a lot.

    #22063
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Can you show us the website address to look?

    Thanks,
    laranz.

    #22076
    setnaps
    Member
    Post count: 22

    Hi Laranz.
    Thanks for your answer.
    Here you go.

    http://www.victorenrich.com/store

    Pick the following product category page:

    http://victorenrich.com/store/?product_cat=limited-edition

    The category HAS a description but it doesn’t show.
    At least, the product description doesn’t appear anymore in the porduct-category.
    In the woocommerce settings, catalog section.
    I have both archive and category pages to show subcategories.

    Thanks for your support.

    #22240
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Can you try disabling all the plugins?

    Thanks,
    laranz.

    #22267
    setnaps
    Member
    Post count: 22

    In fact you are right.
    There was a conflict with the “Insert Php” plugin, which I have already deleted.
    Thank you so much for your help.

    #22550
    Melanie – SUPPORT
    Member
    Post count: 11032

    Fantastic 🙂

Viewing 6 posts - 1 through 6 (of 6 total)

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