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    Posted in: Atelier
  • September 25, 2015 at 12:20 pm #216453
    c4web
    Member
    Post count: 7

    Good morning, I apologize if I write bad English, we have two types of problem:

    1) there are some products that we can not translate completely because being saved in an error. We want, for example, translate “product destination” in http://www.chingart.it/wp-admin/post.php?post=16105&action=edit&lang=en&admin_bar=1
    When we try to refresh the page appears this error:
    Fatal error: Cannot use object of type WP_Error as array in /web/htdocs/www.chingart.it/home/wp-content/plugins/woocommerce-multilingual/inc/emails.class.php on line 295

    2) There are other products such as Italian http://www.chingart.it/prodotto/ciotola-in-olmo-spazzolata-e-incisa/ in italian is ok, but in the English translation, http://www.chingart.it/en/prodotto/elm-bowl-brushed-and-carved/ insert the content that should be at the bottom of all ‘internal block meta description.
    This happens in some products, not all. I add screenshoot.
    Thank you

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    September 25, 2015 at 12:37 pm #216458
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Regarding your issues:

    1) You should check with WPML support first to see what they say.

    2) Will check it.

    -Rui

    September 25, 2015 at 6:11 pm #216557
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Regarding 2 can’t figure it out, will have to forward to our development team.

    -Rui

    September 26, 2015 at 5:27 pm #216649
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Must be due to the way you have the translation set up – nothing is wrong with the theme from what I can see. Check the page content / page builder is enabled.

    – Ed

    September 28, 2015 at 9:04 am #216752
    c4web
    Member
    Post count: 7

    I do not know, it happens only in a few pages, we also tried deleting article riemtterlo.
    Try again to check again.
    thank you GLoria

    September 28, 2015 at 12:31 pm #216873
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    If it only happens in certain products then this is definitely a content issue – not an issue with the theme.

    – Ed

    September 29, 2015 at 9:15 am #217115
    c4web
    Member
    Post count: 7

    I think maybe this thing has changed with last update, and now when I insert a new product (in any language) puts the content in the description. You can verify?

    September 29, 2015 at 2:23 pm #217243
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Nothing changed in the recent update in regards to that – may have been something in WooCommerce but I don’t think so – If it still works in another product then it can’t be anything to do with the theme itself.

    – Ed

    October 1, 2015 at 1:09 pm #217839
    c4web
    Member
    Post count: 7

    Ok, after some tests, we found the problem in a setting woocommerce. Thanks for your help

    October 1, 2015 at 3:58 pm #217891
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok no problem, thanks Ed

    – Kyle

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