New Landing › How can we help? › Cardinal › Transferring License to my client

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    Posted in: Cardinal
  • September 22, 2015 at 3:45 pm #215433
    hotspring
    Member
    Post count: 85

    After completing my project, I would like to transfer the license to my client, and the client needs to be able to use the “Swiftideas Support” with his own account, instead of my account.

    Thank you,
    Taka

    September 22, 2015 at 3:47 pm #215434
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    You will need to contact ThemeForest regarding the licence transfer.

    Thanks,
    David.

    October 2, 2015 at 9:34 am #218006
    hotspring
    Member
    Post count: 85
    This reply has been marked as private.
    October 2, 2015 at 9:56 am #218012
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    The author of theme will assist you shortly.
    Thanks
    Mohammad

    October 2, 2015 at 11:16 am #218061
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Taka,

    Your question was in regards to transferring the license for the theme, which only Envato can do – as that license is linked to your ThemeForest username. In regards to our forum, the account should be created with the clients details in the first place so that they can use it when you no longer access it.

    If you let me know which license you need to remove from your support account, I can see to that.

    – Ed

    October 2, 2015 at 3:47 pm #218169
    hotspring
    Member
    Post count: 85
    This reply has been marked as private.
    October 2, 2015 at 4:26 pm #218173
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    I have removed the license from the database. You may not be able to post here anymore, if you have any issues just send me an email via http://themeforest.net/user/SwiftIdeas

    They should be able to register and use the support site with no issue now. In future – please register as your client.

    – Ed

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