ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Atelier
• September 18, 2015 at 7:11 pm #214639
  peter4576

  Member

  Post count: 168

  Thank you very much for all your help in regard of customization of my theme etc.

  However, I experience these errors still after following all of your suggestions and advice!

  1. Product images are displayed 4 in a row instead of 3 which I have set. Can you help me log-in and get it to work?
  2. Product images do not display like I wanted. It seems my settings do not go through.
  3. I dont see my side-panels which I set under widgets. Can you please check why not?
  4. I dont have the “View options” on top of the page. Like Gallery and Listing. But I get 2 lines and an empty bar instead…

  I hope you can help me on these very urgent matters, as my project is delayed and I have been fightning with the misbehaviour of the theme for more than a month.

  Thank you very much

  Peter

  Attachments:

  You must be logged in to view attached files.
  September 18, 2015 at 7:15 pm #214644
  peter4576

  Member

  Post count: 168

  PS, I hope you will help me and log in and see if you can tweak this and help it one time and for all. Cos there has been a lot of ping ponging asking the same questions (as e.g. to disable all plug-ins) which all resultet in same errors.

  Thank you very much

  Peter

  Attachments:

  You must be logged in to view attached files.
  September 21, 2015 at 11:16 am #214931
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  1) and 2) – The issue was that you have “Multi-masonry” mode set for product display, this overrides the column select. We’ll make this more obvious in future updates. Duplicate: http://www.swiftideas.com/forums/topic/i-give-up/page/2/#post-213842

  You can disable this: Theme Options => WooCommerce => Multi-Masonry Display => No.

  3)

  When you disable multi-masonry, the sidebar will show. Theme Options => WooCommerce => Multi-Masonry Display => No

  4)

  When you disable multi-masonry, the filters will show. Theme Options => WooCommerce => Multi-Masonry Display => No

  – David.

  September 21, 2015 at 12:47 pm #215002
  peter4576

  Member

  Post count: 168

  Hi there. But the Multi-Mansory HAS been disabled. And still I see 3 columns only?

  September 21, 2015 at 12:47 pm #215003
  peter4576

  Member

  Post count: 168

  Hi there. But the Multi-Mansory HAS been disabled. And still I see 4 columns and not 3?

  September 22, 2015 at 10:32 am #215301
  David Martin – Support

  Moderator

  Post count: 20834

  Just tested this, your shop page is correctly using the settings from here: http://dev.mammam.io/fuglsang/wp-admin/admin.php?page=_sf_options. Produktvisning kolonner.

  – David.

• Back to forum

  Posted in: Atelier