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  Posted in: Cardinal
• September 16, 2015 at 8:09 pm #213847
  hamlik2002

  Member

  Post count: 93

  Hi,

  This issue has been around for a very long time, but I never got around posting it…

  Products don’t lineup correctly in IE and Microsoft Edge. Google Chrome is okay. I’ve included a video of what it looks like.
  biojouvance.com/shop

  I tried:

  updating everything
  disabling plugins
  changing website max size
  disabling full screen mode
  editing product names
  removing all customization to the product buttons and price visibility (this issue was there before any customization were made anyway)

  Hint: when I open inspect elements tool and change the .col-sm-2 from 16.66% to some other number… the change of numbers fixes the issue… the number which I change that value to does not matter… as soon as that number is changed the products lineup okay…

  I don’t know what that means, but that’s what I have found out…

  This happens on other computers as well. Windows 8 and 10

  Here is the video: https://drive.google.com/file/d/1clCf-knEOx99jg_npZ3l5wbCRRuIXO0UGg/view?usp=sharing

  Thanks

  September 17, 2015 at 3:51 am #213901
  atwa

  Member

  Post count: 7

  I have the same Issue as I posted on themeforest, can you please help with this?

  Attachments:

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  September 17, 2015 at 8:44 am #213973
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  
  @atwa – Please provide me specific page url with issue to check and resolve.
  Mohammad

  September 17, 2015 at 9:18 am #213986
  atwa

  Member

  Post count: 7

  http://license.hixs.co/arizona-cardinals/
  http://license.hixs.co/shop/

  Right now Im re-uploading the pictures for some products since I was rebuilding the site trying to fix it, but still is not working, as you can see.. some results with the categories are fine, but some are with gaps between each product, same as the guy who recorded the video in this thread.

  September 18, 2015 at 1:07 pm #214504
  David Martin – Support

  Moderator

  Post count: 20834

  Hi @atwa,

  Is this still an issue? You site pages look normal?

  If you have not added a featured images, the layout will not work correctly.

  – David.

  September 18, 2015 at 7:51 pm #214653
  atwa

  Member

  Post count: 7

  This reply has been marked as private.
  September 19, 2015 at 9:15 pm #214737
  hamlik2002

  Member

  Post count: 93

  now Google chrome is doing it too…

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  September 20, 2015 at 4:42 am #214760
  atwa

  Member

  Post count: 7

  I temporary fix that issue, apparently is because of the description items, some of them have 4 paragraphs and other 3 or 2 so it brake down the columns, dunno if the creators of cardinal will have a better fix for this but as for now, you can do this:

  .products .product .product-details {
  text-align: center;
  max-height: 60px !important;
  }

  That fix my isssue, hope it fix yours, as I said I tweak css to achieve this, hope cardinal creators offer a better fix.

  September 21, 2015 at 4:43 pm #215134
  David Martin – Support

  Moderator

  Post count: 20834

  @atwa: I do not see anything listed here: http://license.hixs.co/nfl/?fwp_product_categories=nfl-afc-pittsburgh-steelers have you removed your products?

  
  @hamlik2002, have you changed your wp-admin login URL? I am trying to login but the page is not found.

  Thanks,
  David.

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  Posted in: Cardinal