New Landing How can we help? Themeforest Theme Support Dante Team carousel picture size different (WPML)

Viewing 14 posts - 1 through 14 (of 14 total)
  • Posted in: Dante
  • #213089
    industriecontact
    Member
    Post count: 32

    We have a section on our website that shows a team member category called “testimonials” (don’t be confused with dante’s testimonials – it is just a team category name).
    With WPML we maintain two languages, English and German.

    The English version shows correctly square images in the team carousel element: http://www.publicrelations-germany.com/testimonials/
    When switching to the German version (page duplicate), all images in the team carousel have different image sizes: http://www.ic-gruppe.com/testimonials/

    Not that pretty … Can this be fixed? We’d like the German page to show square images – just like the English version.

    Thanks!

    #213292
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    Can you add a WP login for me to take a close look?

    I have seen this before a long time ago and thought that was an old issue.

    Are your theme/plugins all updated?

    Thanks,
    David

    #213454
    industriecontact
    Member
    Post count: 32
    This reply has been marked as private.
    #214024
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you post your FTP details? It’s likely this modification got removed when you ran the update. I’ll take a look for you.

    I’ll also notify our lead developer to be sure the file version contains the update going forward.

    – David.

    #214881
    industriecontact
    Member
    Post count: 32
    This reply has been marked as private.
    #215343
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Do you have separate theme folders FTP details running both sites? Normally a language variable is just added to the URL ex: ?lang=de. How are those setup?

    http://www.ic-gruppe.com/testimonials/

    http://www.publicrelations-germany.com/testimonials/

    – David.

    #215345
    industriecontact
    Member
    Post count: 32

    different domain per language – not with added parameter

    Attachments:
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    #215364
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Different domains per language is tricky, I do not know a solution for that currently.

    Can you report this to WPML stating this:

    		if ( !sf_wpml_activated() ) {
    			if (strpos( $url, home_url() ) === false) {
    				$image = array (
    					0 => $url,
    					1 => $width,
    					2 => $height
    				);
    				return $image;
    			}
    		}

    Can you also add a working WP login, the above does not let me log in.

    – David.

    #215377
    industriecontact
    Member
    Post count: 32
    This reply has been marked as private.
    #215380
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    That works now, I must have copied it wrong.

    In the meantime I have added this to limit the height.

    .page-id-14130 figure.standard-style {
        max-height: 165px;
    }

    Please report the above to WPML and the fact that you are using “different domain per language” that is very important and that is why the old fix does not work for you now.

    – David.

    #215382
    industriecontact
    Member
    Post count: 32

    Thanks!

    #215388
    David Martin – Support
    Moderator
    Post count: 20834

    No problem, please report back their findings so we can assist if possible.
    -David.

    #215409
    industriecontact
    Member
    Post count: 32

    I just noticed …
    Not only the team image sizes are affected: all search result thumbnails in the German version (2nd language) are distorted.

    Compare:
    http://www.publicrelations-germany.com/?s=PRGN (1st language English, all OK)
    to
    http://www.ic-gruppe.com/?s=PRGN (2nd language German, not OK)

    Same problem?

    #215412
    David Martin – Support
    Moderator
    Post count: 20834

    Yes, this is all related to the image re-sizing it is used throughout the site to adjust image sizes dynamically.

    Thanks,
    David.

Viewing 14 posts - 1 through 14 (of 14 total)

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