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  Posted in: Neighborhood
• September 11, 2015 at 10:55 am #212272
  holger

  Member

  Post count: 20

  Hello dear Support-Team,
  since one of the latest Updates some of my products are on sale. but I’ve never changes the prices. do you have any idea what has happened?

  Can you help me with this issue?
  Thanks a lot!

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  September 11, 2015 at 11:03 am #212275
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  That’s strange can you try to disable all plugins except Woocommerce to see if that still happens?
  Also try to activate the default Twenty 15 theme to see what shows in that page.

  -Rui

  September 11, 2015 at 11:22 am #212283
  holger

  Member

  Post count: 20

  Hey Rui!
  Thanks for your fast reply!
  sadly nothing happened buy switching off all Plugins (except woo commerce) and switching to twenty 15 …

  Do you have any further tip what to do?

  Tell me if you need admin-access …

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  September 11, 2015 at 11:35 am #212286
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  This means that is nothing related to the theme so now is data/settings problem in Woocommerce.
  Provide me the credentials to see if I found something.

  -Rui

  September 11, 2015 at 11:55 am #212290
  holger

  Member

  Post count: 20

  This reply has been marked as private.
  September 11, 2015 at 12:11 pm #212291
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Can’t login with those credentials. Can you check again?
  -Rui

  September 11, 2015 at 1:06 pm #212300
  holger

  Member

  Post count: 20

  This reply has been marked as private.
  September 11, 2015 at 2:55 pm #212338
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  I just re-saved that product and seems to be fine now. I checked all that product variations and none of them had any sale price.

  Strange..

  Can you check if any other product is in the same situation, then try to re-save it.

  -Rui

  September 11, 2015 at 4:39 pm #212370
  holger

  Member

  Post count: 20

  Hey Rui,
  I don’t know what had happened. But now everythings cool. thank you very much for your fast and ambitious support! Have a nice weekend!

  September 11, 2015 at 4:41 pm #212372
  holger

  Member

  Post count: 20

  problem solved, how can i change the topic status?

  September 11, 2015 at 5:06 pm #212392
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Great. Thanks for your kind words.
  Topic is closed now.

  -Rui

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  Posted in: Neighborhood